
Gary Crossley Ford
Kansas City, MO
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Quality of Service is Excellent The service work is always top notch...cannot beat the quality. Sometimes charge different from estimates but when reminded, revert back to what was q The service work is always top notch...cannot beat the quality. Sometimes charge different from estimates but when reminded, revert back to what was quoted. More
Great Experience From start to finish it was a great experience. Would recommend Crossley Ford to all of my family and friends. They want to make you and happy and not From start to finish it was a great experience. Would recommend Crossley Ford to all of my family and friends. They want to make you and happy and not just a dollar! More
Excellent We looked around before buying. The salesman and the management team were great. The business ess manager was very knowledgeable and friendly. Was gr We looked around before buying. The salesman and the management team were great. The business ess manager was very knowledgeable and friendly. Was greeted by a receptionist and made to feel at home. I would recommend Garry Crossly ford to all. More
Oil Change The service was fast and the people were friendly and curtious. I like that they informed me my tires are wearing down so I could plan for that purch The service was fast and the people were friendly and curtious. I like that they informed me my tires are wearing down so I could plan for that purchase in the future. More
Monty my sales guy was awesome! Awesome experience overall...can't say enough good stuff about our experience. Quick, efficient use of my time, first time right every time, attentio Awesome experience overall...can't say enough good stuff about our experience. Quick, efficient use of my time, first time right every time, attention attention attention! World class experience with people who seem to really care about my business. More
sync classes Been to frankies sync classes twice fantastic job very informative Called her several times most helpful we have even stopped by and she helped u Been to frankies sync classes twice fantastic job very informative Called her several times most helpful we have even stopped by and she helped us More
DE Review of my 2010 Ford Focus SE Repairs (10-21-14) Leon Garrett is the best body shop manager in the area - couldn't ask for better personal service as he knows both me & my car! Leon Garrett is the best body shop manager in the area - couldn't ask for better personal service as he knows both me & my car! More
Great Customer Service Service writer was very friendly & helpful. He even remembered me from my last service which I thought was extraordinary given my the visit was some t Service writer was very friendly & helpful. He even remembered me from my last service which I thought was extraordinary given my the visit was some time ago. I appreciate the complimentary cars wash too. More
Excellent Service They took care of me in less time than they said it would take. Very friendly and helpful. Will recommend Crossley Ford to all my friends and relati They took care of me in less time than they said it would take. Very friendly and helpful. Will recommend Crossley Ford to all my friends and relatives. More
One of the worst finance officer I ever delt with Went in to file a refund back for my Gap and extended warranty. Ken the finance officer treated me like I was nothing for coming and requested his hel Went in to file a refund back for my Gap and extended warranty. Ken the finance officer treated me like I was nothing for coming and requested his help to complete my paper work for refund. When I left there I called and asked for GM to let him know about this and all I got was his voice mail and as of today still not had a returned a call back. Guess this place does not care about former customer. I will not ever step foot in this place of business or buy another car from this place. More