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Gary Crossley Ford
Kansas City, MO
875 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 875 reviews
February 03, 2015
Garry Crossley. Quick Lane. Review I am vey pleased with the service at Gary Crossley Ford. The employees are super friendly an informative. The work was done timely and properly. I am I am vey pleased with the service at Gary Crossley Ford. The employees are super friendly an informative. The work was done timely and properly. I am glad I made the decision to use Quick Lane for my cars maimtence. More
by Jim
Employees Worked With
Tim Podschweit
February 02, 2015
Quality Dealership I scheduled an oil change and some minor warranty repair. The service was completed in a timely manner and everything was done with high quality. Thi I scheduled an oil change and some minor warranty repair. The service was completed in a timely manner and everything was done with high quality. This dealership goes above and beyond every time I visit. I would highly recommend Gary Crossley Ford! More
by PrimoProperties
Employees Worked With
Benjamin
February 02, 2015
Great customer service Excellent at what they do they make sure you feel important not just like another person coming in. Sales team is great no pressure just there to help Excellent at what they do they make sure you feel important not just like another person coming in. Sales team is great no pressure just there to help More
by Sikinboat
Employees Worked With
Justin Savage
February 01, 2015
Service Got an oil change and my tires rotated. Work was done faster than I expected and also great price. They even ran the car through the wash. Got an oil change and my tires rotated. Work was done faster than I expected and also great price. They even ran the car through the wash. More
by jbaker105
Employees Worked With
unknown
January 29, 2015
summary I enjoyed my experience with the dealership. i would have liked to have shopped around, though i was treated fairly. Jaime, Ken, Frankie and Brandon w I enjoyed my experience with the dealership. i would have liked to have shopped around, though i was treated fairly. Jaime, Ken, Frankie and Brandon worked with me quickly and tried to be helpful. More
by acemanfromkc
Employees Worked With
Jaime Cook, Ken Crum
January 29, 2015
Regular Service We are so lucky to have found Gary Crossley Ford. We will never go anywhere else for servicing our vehicles or purchasing our vehicles. We are extreme We are so lucky to have found Gary Crossley Ford. We will never go anywhere else for servicing our vehicles or purchasing our vehicles. We are extremely happy with everyone we've met! We recommend Gary Crossley to all our friends and family. Even strangers when we get the chance. :) More
by Ford4us
Employees Worked With
Kyle-he was wonderful and very knowledgeable. We will request him next time.
January 24, 2015
Oil Change I had my oil changed and tires rotated. The service was completed faster then I thought it would take and they ran it through the car wash. I had my oil changed and tires rotated. The service was completed faster then I thought it would take and they ran it through the car wash. More
by bryce001
Employees Worked With
don't remember
January 11, 2015
Great Service The salesman was very informative and helpful in finding just what I wanted in my new Ford Escape. I just love how it drives and love all the new feat The salesman was very informative and helpful in finding just what I wanted in my new Ford Escape. I just love how it drives and love all the new features. More
by alamo
Employees Worked With
Gene Burgen
January 06, 2015
Always great service We can always count on getting great service at Gary Crossley Ford!! We have recommended them on numerous times. My husband and I both bought our ve We can always count on getting great service at Gary Crossley Ford!! We have recommended them on numerous times. My husband and I both bought our vehicles there, and all three of our children as well. Plus we recommend them at every opportunity!! More
by The Moores
Employees Worked With
quick lane
January 04, 2015
DE Review of my 2010 Ford Focus SE Repairs (1-3-15) The service men got my car interior dirty with footprints, but otherwise great job as usual - would highly recommend for service for your Ford product The service men got my car interior dirty with footprints, but otherwise great job as usual - would highly recommend for service for your Ford products! More
by deno1matchgamefan
Employees Worked With
Brenna Hicks
