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Gary Crossley Ford
Kansas City, MO
875 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 875 reviews
November 23, 2014
New car purchse experience Everyone was very helpful and willing to meet my expectations for purchasing a new fusion. After the sale the vehicle defects found were fixed withou Everyone was very helpful and willing to meet my expectations for purchasing a new fusion. After the sale the vehicle defects found were fixed without question. More
by tplachecki
Employees Worked With
Mike and Stacy
November 17, 2014
Excellent service! Very honest! We thought we needed new brake pads but they were honest and told it wasn't quite time for new pads. Would recommend to anyone. Very honest! We thought we needed new brake pads but they were honest and told it wasn't quite time for new pads. Would recommend to anyone. More
by crabtreegc
Employees Worked With
Kyle, Kalab
November 15, 2014
Quality of Service is Excellent The service work is always top notch...cannot beat the quality. Sometimes charge different from estimates but when reminded, revert back to what was q The service work is always top notch...cannot beat the quality. Sometimes charge different from estimates but when reminded, revert back to what was quoted. More
by bwilton
Employees Worked With
Kyle
November 15, 2014
Very happy with the dealership The service was performed in a timely and professional manner. 'Buying a Taurus and having it serviced by Crossley Ford has been a good experience. The service was performed in a timely and professional manner. 'Buying a Taurus and having it serviced by Crossley Ford has been a good experience. More
by Bezdek
Employees Worked With
Kristina Mueller
November 14, 2014
Great Experience From start to finish it was a great experience. Would recommend Crossley Ford to all of my family and friends. They want to make you and happy and not From start to finish it was a great experience. Would recommend Crossley Ford to all of my family and friends. They want to make you and happy and not just a dollar! More
by bob.geist
Employees Worked With
Ben Pacheco and Tim ?
November 05, 2014
Excellent We looked around before buying. The salesman and the management team were great. The business ess manager was very knowledgeable and friendly. Was gr We looked around before buying. The salesman and the management team were great. The business ess manager was very knowledgeable and friendly. Was greeted by a receptionist and made to feel at home. I would recommend Garry Crossly ford to all. More
by Aladocorp
Employees Worked With
Drew
October 28, 2014
Oil Change The service was fast and the people were friendly and curtious. I like that they informed me my tires are wearing down so I could plan for that purch The service was fast and the people were friendly and curtious. I like that they informed me my tires are wearing down so I could plan for that purchase in the future. More
by jennifer.montag.14
Employees Worked With
Quick Lane
October 27, 2014
Monty my sales guy was awesome! Awesome experience overall...can't say enough good stuff about our experience. Quick, efficient use of my time, first time right every time, attentio Awesome experience overall...can't say enough good stuff about our experience. Quick, efficient use of my time, first time right every time, attention attention attention! World class experience with people who seem to really care about my business. More
by fritzg
Employees Worked With
Monty Wanless
October 26, 2014
DE Review of my 2010 Ford Focus SE Repairs (10-21-14) Leon Garrett is the best body shop manager in the area - couldn't ask for better personal service as he knows both me & my car! Leon Garrett is the best body shop manager in the area - couldn't ask for better personal service as he knows both me & my car! More
by deno1matchgamefan
Employees Worked With
Leon Garrett
October 26, 2014
sync classes Been to frankies sync classes twice fantastic job very informative Called her several times most helpful we have even stopped by and she helped u Been to frankies sync classes twice fantastic job very informative Called her several times most helpful we have even stopped by and she helped us More
by barbararelford
Employees Worked With
frankie
