Gary Crossley Ford

I went in for a recall issue in my car was scratched up! please note this is a brand new 2013 car that I only had for a week or 2! I have bought my last for cars from this dealerand to be treated this way b please note this is a brand new 2013 car that I only had for a week or 2! I have bought my last for cars from this dealerand to be treated this way by the service manager because he was not trained properly on the new technology of the cars they are sellingis a travesty!I really feel sorry for Todd and Ryan who have to deal with this man.I am the customer and he was hateful towards me an act like it had nothing to do with him after I inspected the car before giving it to them just as I inspected the rental car.this man is very hateful in acted like he was owed something. this is totally unacceptable More

I felt silly needing training on how to use the dash of my car...but Frankie put me at ease and answered all my questions without making me feel dumb! She gave extra helpful hints and really knew the Sync my car...but Frankie put me at ease and answered all my questions without making me feel dumb! She gave extra helpful hints and really knew the Sync system. More

Frankie Petty was great at explaining the Sync System and called the followup after each training session to make sure everything was going ok. She made the training fun but informative and encouraged everyo called the followup after each training session to make sure everything was going ok. She made the training fun but informative and encouraged everyone to come with a list of specific questions she could answer. More

Sam was a great salesperson. I have bought quite a number of cars from Sam. Frankie gave us a great SYNC instruction class and actually came to the car and helped me with the process of getting started. of cars from Sam. Frankie gave us a great SYNC instruction class and actually came to the car and helped me with the process of getting started. More

Very professional and customer oriented dealership from the top down. The owner took time to explain cars and prices with my wife and I. Throughout the process from buying to learning how to use the devi the top down. The owner took time to explain cars and prices with my wife and I. Throughout the process from buying to learning how to use the devices on the new car, my wife and I thought all department were very proffesional and informative. My wife and I will be back to buy my daughters car in a few months. More

I shoped at three dealerships and found Kurt Oidtman to be the most informed, the most honest and the most courteous salesman by far. I could not have had a better buying experience. be the most informed, the most honest and the most courteous salesman by far. I could not have had a better buying experience. More

I recently bought a 2013 ford fusion from Gary Crossley ford. My salesman was great. Not only did he help sell my wife and me our new car, but he made us have a good buying experience during the sale. Howe ford. My salesman was great. Not only did he help sell my wife and me our new car, but he made us have a good buying experience during the sale. However he made the mistake of saying our car came with "Sony Navigation". My car came with turn by turn directions. HUGE DIFFERENCE. We made the sale extremely easy by having all the financing done before we even went to the dealership basically a check in hand. So we were in and out. That night we realized our brand new car had a broken paddle shift, a broken rear passenger vent, red finger prints all along the ceiling around moon roof, possibly a blown speaker. Needless to say its been to the shop 3 times in the first month and it was BRAND NEW. So i contacted management where i have been dealing with Gary Montoya who has taken very poor care of me. He does not return my phone calls, makes sarcastic remarks, and caused Gary Crossley Ford a sale. We were going to buy my wife a new escape, but no longer. My issue is still not resolved with this dealership and its been 3 weeks. More

Wonderful experience all the way around! Our sales person did not pressure us or follow us around. He was very knowledgable and helped close our deal. Our sync specialist was very helpful and both fol person did not pressure us or follow us around. He was very knowledgable and helped close our deal. Our sync specialist was very helpful and both followed up to make sure everything was great with our new car. Thank you both We love our new car. More

By far the best service and experience we have ever had buying a car. Everyone was very helpful and knowledgeable. Todd Gentry was very nice and we will go back to him to buy our future vehicles. And Frank buying a car. Everyone was very helpful and knowledgeable. Todd Gentry was very nice and we will go back to him to buy our future vehicles. And Frankie Petty did a great job at showing us how to use our new sync system. The finance department was also a very easy process as well. We will recommend Gary Crossley to everyone we know! More

The sync training went above and beyond my expectation. I bought a used platinum and Frankie was knowlegable of older systems. I am very satisfied with my purchase. bought a used platinum and Frankie was knowlegable of older systems. I am very satisfied with my purchase. More