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Gary Crossley Ford

Kansas City, MO

4.7
836 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart. Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay. We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle. From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 836 reviews

January 15, 2013

First time buying a car from this dealer and the experience was wonderful. These three made it very easy to buy my new truck. Justin and Frankie showed me everything I needed to know about my vehicl More

by BJONES192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Savage, Stacy Duncan and Frankie Petty
January 01, 2013

From beginning to end, everyone was very helpful even while the dealership was very busy. All employees were very personable and obviously invested in each customer's satisfaction with his or her experi More

by nkmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Djordjadze, Sal, Frankie Petty
December 29, 2012

The whole staff is friendly and helpful. It was my first time buying a car by myself and I felt very comfortable and confident because of them. More

by mttosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty, Nick Jorjadze
December 25, 2012

Everyone I have dealt with at Gary Crossley Ford has been very nice and helpfull in my decision making on my new F - 350 Powerstroke. Diesel. It is enjoyable to do business with good people like this. More

by Kholcer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Parnacott, Stacy Duncan, Josey Moore, Frankie Petty
December 19, 2012

Gary Crossley's customer service is some of the best out there. If you are looking for a new or used car, this is the place to come. They work very hard to meet all of your needs! More

by cmshort
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty
December 17, 2012

I went in for a recall issue in my car was scratched up! please note this is a brand new 2013 car that I only had for a week or 2! I have bought my last for cars from this dealerand to be treated this way b More

by experience9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike-Service
December 10, 2012

I felt silly needing training on how to use the dash of my car...but Frankie put me at ease and answered all my questions without making me feel dumb! She gave extra helpful hints and really knew the Sync More

by Carrie Ogden White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty
December 08, 2012

Frankie Petty was great at explaining the Sync System and called the followup after each training session to make sure everything was going ok. She made the training fun but informative and encouraged everyo More

by brmr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Petty
December 06, 2012

Sam was a great salesperson. I have bought quite a number of cars from Sam. Frankie gave us a great SYNC instruction class and actually came to the car and helped me with the process of getting started. More

by tadurm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty and Sam Dorsey
December 03, 2012

Very professional and customer oriented dealership from the top down. The owner took time to explain cars and prices with my wife and I. Throughout the process from buying to learning how to use the devi More

by phansen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Crossley - Jim Stallings - Frankie Petty
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