Gary Crossley Ford

By far the best service and experience we have ever had buying a car. Everyone was very helpful and knowledgeable. Todd Gentry was very nice and we will go back to him to buy our future vehicles. And Frank buying a car. Everyone was very helpful and knowledgeable. Todd Gentry was very nice and we will go back to him to buy our future vehicles. And Frankie Petty did a great job at showing us how to use our new sync system. The finance department was also a very easy process as well. We will recommend Gary Crossley to everyone we know! More

Sam was very good at dealing with me on two vehicles,ordered one,picked up at Illinois.Spend alot of ti9me talking on internet and discussing options and prices. Frankie petty showed me the t vehicles,ordered one,picked up at Illinois.Spend alot of ti9me talking on internet and discussing options and prices. Frankie petty showed me the technology of the cors entertainment, sync etc. She was very informative with all aspects of my vehicle when I knew nothing. Now I am more informed and ready to use the technology the vechicle has on it.I bought it to use it and now I can. Thanks More

The sync training went above and beyond my expectation. I bought a used platinum and Frankie was knowlegable of older systems. I am very satisfied with my purchase. bought a used platinum and Frankie was knowlegable of older systems. I am very satisfied with my purchase. More

I went to Crossley Ford this afternoon for the first time. I had a specific vehicle in mind along with a list of options that I wanted and options I did not want. After having my trade-in vehicle appra time. I had a specific vehicle in mind along with a list of options that I wanted and options I did not want. After having my trade-in vehicle apprasied, we negotiated very quickly on a vehicle in stock and were both very satisfied with the terms or the sale. My new F-150 FX4 was quickly groomed for delivery and I was given a very good briefing of its many controls and options before I left. This was the best experience I've had in all my new vehicle purchases. More

Her instruction on how to use My Ford Sync was concise and very helpful. She is friendy and knowlegable. I feel I can now set up what I need using Sync. and very helpful. She is friendy and knowlegable. I feel I can now set up what I need using Sync. More

Except for the length of being there (7hrs) Great experience. Love Lisa and Frankie was very helpful. Just wish I wasn't there all day long!! experience. Love Lisa and Frankie was very helpful. Just wish I wasn't there all day long!! More

Bought my 2012 Ford Focus at Gary Crossley Ford and couldn't have asked for a better customer service experience. They have great cars for good prices and amazing employees. couldn't have asked for a better customer service experience. They have great cars for good prices and amazing employees. More

Frankie was very helpfulw ith the techie stuff. DeShon is low pressure but nice. The only I could say is be prepared to spend soem time there. THey have so many people buying vehicles, that you have to wait low pressure but nice. The only I could say is be prepared to spend soem time there. THey have so many people buying vehicles, that you have to wait while they detail your new vehicle. More

Frankie was fabulous. She answered all my questions and knew the SYNC system inside and out. She is very pleasant and welcoming. I also had some issues with items that were not put on the car before it w knew the SYNC system inside and out. She is very pleasant and welcoming. I also had some issues with items that were not put on the car before it was delivered to me. Frankie made sure she took care of the things she could and made note with the department managers of the issues as well. She is definitely an asset to Crossley Ford! More

My windshield got broken on my new Ford Fusion I purchased from Gary Crossley due to a kid throwing an apple out of a bus window. It was determined this was done on purpose. I have been very busy la purchased from Gary Crossley due to a kid throwing an apple out of a bus window. It was determined this was done on purpose. I have been very busy lately and Stacy in aftermarket helped me with a loaner so I didnt have to take time off of work to get my windshield replaced and my "brow" tinting redone. She just really seem like she cared. Which was nice since my windshield getting broken was done on purpose & I was kind of loosing faith in the generocity of people. Who would of thought faith could be restored at a car dealership? More