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Gary Crossley Ford

Kansas City, MO

4.7
836 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart. Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay. We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle. From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 836 reviews

August 31, 2012

We had help with our keyless enter on our used Escape. They also helped us set up our sync. Great service people and great customer service! More

by tellman.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty, service department
August 30, 2012

Frankie was extremely courteous, she took all the time needed to explain the electronic functions of the radio, Sirius, phone, etc. She is a very strong asset to your organization and represents your comp More

by larrylwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty
August 23, 2012

We had a good experience purchasing a new vehicle. We were given good information to make decisions. We were allowed to drive vehicles. Salesman was attentive and listened. More

by JoLynn65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Norton,Frankie Petty, John Pluchino, Ryan Crossley
August 16, 2012

I went to the dealership to test drive several different styles of the F150, not really wanting to buy a truck for another couple weeks. After test driving 3 trucks I was ready to buy on the spot. Not sur More

by kcredsox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
August 13, 2012

I have had nothin but great service with Gary Crossley the staff is always friendly and helpful i reccomend this dealership to anyone buyin a car or truck....Kurt was very helpful in finding me the Explor More

by D-rail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt O. Frankie Petty Ricki..the finance guy and Shane Ott
July 28, 2012

I was extremely satisfied with everyone I dealt with at Gary crossley Ford. They made my new car buying experience the best I could ever have. Thanks for everything and I won't take my business no where e More

by Mishmash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (car salesman), Franke (Sync Expert), Stacy ( after market), and Josey (loan agent)
July 28, 2012

I just bought a new Focus from Gary Crossley a few weeks ago. Jim Stallings took interest in what I was looking for and knew exactly where to look. We picked out a beautiful blue Focus. I test drove and More

by JackCo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty, Jim Stallings
July 27, 2012

Toby was my sales rep and is very knowledgeable about all Ford products. I have now purchased 2 vehicles from him. Frankie is a specialist on SYNC and made sure I understood this technology before I left the More

by jbash1246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty, Toby Bunton
July 21, 2012

Everyone I worked with there was real great. A very pleasant experience overall and everyone was very friendly. Made buying a car an easy ordeal. More

by konqest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty
July 18, 2012

Frankie Petty was my sync instructor,and a really good one. Very clear and precise. After a couple of weeks,Sync services could not find my location anywhere. I talked to Frankie on the phone and she walk More

by jazzarelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Petty,Grant Curnow,Rick Lynn