Gary Force Acura
Brentwood , TN
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Had a great experience with Gary Force Acura, and specifically with Terry in the Service Department. He went out of his way to secure us a loaner while our MDX was being checked out and saved our ba specifically with Terry in the Service Department. He went out of his way to secure us a loaner while our MDX was being checked out and saved our baseball tournament vacation from being a logistical nightmare. Appreciate all of the help and excellent customer service we received from Terry and the whole Gary Force Acura team. More
Gary Force Acura is one of three dealerships within a 150 mile radius of my house. I had contacted each one, and even a dealership in California where I went to school, and Gary Force offered an unbeatable p mile radius of my house. I had contacted each one, and even a dealership in California where I went to school, and Gary Force offered an unbeatable price upfront. I was completely shocked and thought it was too good to be true. I arrived at the dealership, all the paperwork was prepared for me, and everything explained thoroughly yet efficiently. I am extremely satisfied with the entire process and cannot recommend Gary Force Acura enough. Todd was an amazing salesperson and very transparent. I truly appreciate it! More
Purchased a 2020 MDX last night and I have been completely satisfied with this whole process.From top to bottom this is the most professional team I have seen.We got a great deal and they covered e completely satisfied with this whole process.From top to bottom this is the most professional team I have seen.We got a great deal and they covered every detail about the vehicle.If the vehicle is as good as the people that sold us ours,,we are Acura customers from now on More
For maintenance of my vehicle. Acura and MazdaExcellent For maintenance of my vehicle. Acura and Mazda Excellent workers to work with and always accommodating for the needs of their customers. They always For maintenance of my vehicle. Acura and Mazda Excellent workers to work with and always accommodating for the needs of their customers. They always do a once over on your car and will let you know if more work is required then they will explain of it's importance and allow you determine if you what it done or not. Congrats to Joe Trail and his team! More
Worst customer service ever . They pretend to care for online reviews and ratings but do not provide any decent service . I will not recommend them . online reviews and ratings but do not provide any decent service . I will not recommend them . More
This was my worst Acura experience ever! I purchased a 2010 Acura back in 2012 and loved the customer service. My opinion of this dealership has completely shifted when a sales representative hung up on m 2010 Acura back in 2012 and loved the customer service. My opinion of this dealership has completely shifted when a sales representative hung up on me when I challenged him on the price of a vehicle. He was very aggressive in his tone. I shared a newer and more cost competitive car that another dealership offered and stated that the car they’re ordering is not correctly priced. This guy was one pitch away from yelling. Beware they will try to swindle you any chance they get. Very arrogant!! More
Made car buying enjoyable. Hana Supandi listened to exactly what we were looking for, and her approach reflected that. She worked harder than most, communicated effectively, an Hana Supandi listened to exactly what we were looking for, and her approach reflected that. She worked harder than most, communicated effectively, and really understood the process and the vehicle. Extremely pleased with her, the process and results. More
Exceptional Customer Service Hana Supandi excels at "customer service". She is knowledgeable of the produce and listens carefully to what the customer is looking for in a car. Hana Supandi excels at "customer service". She is knowledgeable of the produce and listens carefully to what the customer is looking for in a car. More
5 Star Customer Service at Its Best! I was in search for a pre-owned Acura ILX sedan; white, with push start button and bluetooth. I knew exactly what features I wanted in my next car, an I was in search for a pre-owned Acura ILX sedan; white, with push start button and bluetooth. I knew exactly what features I wanted in my next car, and soon after losing my previous Honda Accord in a recent accident, I found myself looking around online at major dealers, some who specialize in pre-owned Acuras and other vehicles, but never found the right combination of price and condition. I was pleasantly surprised to find not only what I wanted exactly but also a car that was Certified and had only one previous driver! It came with all the basic perks that a luxury car could have, including the original warranty. My entire experience at Gary Force Acura was made all the more pleasing when I was introduced to Hana Supandi. She walked me through the entire process from beginning to end. She was extremely knowledgeable and very friendly. Most salespersons would forget about you after you make the final purchase, but Hana took the time to call me about a week later just to make sure that everything was alright after I drove off the lot. I truly appreciated her concern and her customer service! Hana's work is indeed commendable and worthy of high praise! I would recommend any one searching for a new car to give Gary Force Acura a call. They've got the inventory and the answers! Great Job and THANKS a MILLION! More
Certified Acura I recently bought a certified Acura at Gary Force from Hana Supandi and she was super! She worked to understand exactly what I was looking for and fou I recently bought a certified Acura at Gary Force from Hana Supandi and she was super! She worked to understand exactly what I was looking for and found it for me. She took extra time with me even though it was past closing to show me the features of the car and has followed up since that time to make sure I was happy. She explained the benefits of buying a certified car. It was a great price and I couldn’t be happier with Hana’s customer service. I would definitely recommend working with her. More