Gary Mathews Motors

Service They do good work didn’t have to wait a long time and if you doo they have a service van take you home when you are ready They do good work didn’t have to wait a long time and if you doo they have a service van take you home when you are ready More

My salesman and new truck manager were very respectful and h Great place to buy a new Ram, service department is a great place to get vehicle serviced, the salesman, Mr Paul Horton was very respectful and knowle Great place to buy a new Ram, service department is a great place to get vehicle serviced, the salesman, Mr Paul Horton was very respectful and knowledgeable about my vehicle More

Service Never rotated tires with first service. Did not see screw in tire with first service. Service deputies totally incompetent ..... will never go again. Never rotated tires with first service. Did not see screw in tire with first service. Service deputies totally incompetent ..... will never go again. Or buy another car from you. Will be switching to Ford. More

outstanding service i I just had my oil changed and the guys were very polite and friendly. They checked my car and found that my battery was not charging properly and ma i I just had my oil changed and the guys were very polite and friendly. They checked my car and found that my battery was not charging properly and made me an appointment to get it checked since I didn't have time to have it done after my oil change. More

Oil change I take all my vehicles to Gary Mathews. I have been a customer since 1998 and will continue to go to them. I always get treated with respect and digni I take all my vehicles to Gary Mathews. I have been a customer since 1998 and will continue to go to them. I always get treated with respect and dignity and they always talk to me about everything. Thomas Klye was my service manager and Josh did my service. More

David Heard is OUR Car Guy! David Heard assesses your situation and fits you perfectly with the car of not only your personal but financial budget needs for a vehicle. I believe David Heard assesses your situation and fits you perfectly with the car of not only your personal but financial budget needs for a vehicle. I believe we have now purchased 5 or 6 vehicles with David's help. Thanks for your dedication to your customers! Richard & Roberta More

Disappointing lack of timeframe. I was disappointed in the amount of time it took the Service department to even get to my vehicle and give me just a diagnosis of the problem, much le I was disappointed in the amount of time it took the Service department to even get to my vehicle and give me just a diagnosis of the problem, much less fix it. I had an expectation that they would get to it, at least first thing Tuesday after the 4th when it came in on the Thursday prior..... I was wrong. It was a few more days after that. Then when I would call to see if they at least trouble-shot the problem, I was given excuses like the tech that does those procedures isn't there that day, or we're understaffed today and won't get to it today, but we'll call when it goes in. As a customer, I already have a problem. I'm out a primary vehicle. Telling me that your problems being understaffed or failure to have the correct staff members present, constitues you making your problems, my problems and it's a bad way to do business. I work in customer service and maintenance. I never make my lack of service staff, the customers problem. I always ensure the correct people are present, or at least have a back-up person to maintain a timely maintenance schedule for equipment or our helicopters to minimize a vehicle being down. I never tell a customer that I don't have the necessary resources available to take care of their problem. Just some advice. Costumer service interaction was great and friendly, just the execution of service was rather poor in my opinion. More

Friendly service great people and very fast Ej was my salesman. He was very nice and professional! He got me approved fast. I was in and out in no time! I’ll definitely be back! I highly recomme Ej was my salesman. He was very nice and professional! He got me approved fast. I was in and out in no time! I’ll definitely be back! I highly recommend Ej! More

Excellent service. Friendly and professional. Gary Mathews is the best new car customer service to date! I've dealt with others in the past and they don't match up. Friendly and professional. Gary Mathews is the best new car customer service to date! I've dealt with others in the past and they don't match up. More

New purchase done right Very pleasant experience. No difficulties conveying information with the sales and finance group. They understood what I was looking for and showed m Very pleasant experience. No difficulties conveying information with the sales and finance group. They understood what I was looking for and showed me options that reflected my preferences, In and out in a very short time. More