
Gary Mathews Motors
Clarksville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Oil change/parts advisement Went for an oil change. Excellent customer service. From the time I arrived to the time a left. Had questions about parts I was interested in. The par Went for an oil change. Excellent customer service. From the time I arrived to the time a left. Had questions about parts I was interested in. The parts department was very knowledgeable and guided me in the right direction. I would recommend anyone to Gary Matthews. I will be back. More
Fantastic customer service! Sent my hubby to get an oil change on my truck and he had about a 30-45min wait which was not a problem at all. As my truck was getting finished an em Sent my hubby to get an oil change on my truck and he had about a 30-45min wait which was not a problem at all. As my truck was getting finished an employee came in and apologized for the wait and said our oil change will be free! Gary Matthews Motor is amazing and we will not take our vehicles anywhere else! More
Very friendly,fast I went to Gary Matthews for an oil change they notice a brake light out and they fixed it as well as a tire rotation was very fast and friendly. I went to Gary Matthews for an oil change they notice a brake light out and they fixed it as well as a tire rotation was very fast and friendly. More
Oil change and service I wanted an oil change and vehicle looked at since the start stop feature is no longer working. I was told to make appt. for the vehicle to be looked I wanted an oil change and vehicle looked at since the start stop feature is no longer working. I was told to make appt. for the vehicle to be looked at and it could not be done that day. More
Always a great experience! They always go above and beyond. I have bought a few vehicles from them over the years, and have always been made to feel like family. They always go above and beyond. I have bought a few vehicles from them over the years, and have always been made to feel like family. More
Liars My temp tag expired on 2-20-19. I have been on the phone with these people every 2 days since the 18th and have been lied to every time. They say it's My temp tag expired on 2-20-19. I have been on the phone with these people every 2 days since the 18th and have been lied to every time. They say it's in the mail. Then they said it mailed out the 23rd. Already late. Then I was hung up on. Horrible buying experience. This is the 28th still no tag. I may seek legal action. Don't buy here they do not care. More
not satisfied very high estimate main issue not repaired I brought my srt in for a few repairs on Feb 13th. There were a couple of recalls that were repaired as requested. The trim on the dash was repaired a I brought my srt in for a few repairs on Feb 13th. There were a couple of recalls that were repaired as requested. The trim on the dash was repaired as requested. The other two items are the issue. I requested that the rear brakes get looked at and that the noise in the rear end get looked at as my warranty would be expiring in about 75 miles. I had the "quality control" guy ride with me to listen to the noises and he stated "do not go fast-your differential is about to fall apart". We took it back to the shop and he told the guy he heard no brake issue but the differential was bad. When I finally heard back, they stated that the noises were coming from the rear brakes and all 4 brakes needed rotors and pads and the total would be around $2700 to repair- wow! I told them not to repair. I called my salesman Will and he said he had heard the issue and was going to get with the service manager to see what was up. He called me on Feb 19th(almost a week later) and said the Manager would be calling me early morning on the 20th to give a different estimate. I waited until Friday the 22nd(now 9 days since dropping off vehicle and 3 days since I was suppose to receive a call) and never received any calls. I went at 4:30 on the 22nd and picked up my vehicle and paid the $50 for the brake inspection. I have since had the rear brakes repaired with rotors and pads for a total of $249 and there was nothing needing repaired on the front brakes so I saved over $2400 not using your service center. The issue now is that my warranty has expired and like your quality control guy said, MY DIFFERENTIAL IS ABOUT TO FALL APART, and now I have no warranty. The brakes were not what was making the noise! My only option at this point is to repair my vehicle at my expense or just trade it and then tell my story to others about my experience. I went over a week with my vehicle sitting in the parking lot without any communication and I assume if I wouldn't have showed up to get it, it would still be sitting there. More
Great Service quick and good. Made everything easy and as quick as possible. Only thing could have aired tire on truck before customer got to the lot. Service quick and good. Made everything easy and as quick as possible. Only thing could have aired tire on truck before customer got to the lot. More
Great service Service was out standing ,every one was very help full. If I had any questions they answered it. Fast service doing everything right. Love the way you Service was out standing ,every one was very help full. If I had any questions they answered it. Fast service doing everything right. Love the way your people were there for me. Oh the coffee and donuts were good More
Fair and Easy transaction! The vehicle I bought was fairly priced and they gave me a good price for my trade. The transaction was very easy and seamless, which is not typical fo The vehicle I bought was fairly priced and they gave me a good price for my trade. The transaction was very easy and seamless, which is not typical for vehicle purchases. I was in and out in about 2.5 hours from start to finish. It’s not very often you feel like you were treated “right” when buying a car, but I am very happy with my purchase! More