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Gary Rome Hyundai

Holyoke, MA

4.6
1,354 Reviews

150 Whiting Farms Road

Holyoke, MA

01040

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1,354 Reviews of Gary Rome Hyundai

November 14, 2025

Good service and would recommend them for any future services and let anyone know about their services More

by dkamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Zabielski
November 13, 2025

Customer service is impressive being very professional and thorough with my car needs for my repair. More

by Jennifer Wands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Britt
Nov 14, 2025 -

Gary Rome Hyundai responded

Jennifer, thank you for trusting the Gary Rome Hyundai team with your service needs! We appreciate your support and look forward to seeing you next time!

November 12, 2025

Phillip Brecher was a true professional, friendly and great communicator who made what is usually a very stressful and untrustworthy experience pretty seamless. I highly recommend him and Gary Rome Deale More

by JAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Brecher
Nov 12, 2025 -

Gary Rome Hyundai responded

We couldn’t be happier to hear that your experience with Phillip was so seamless and stress-free! Thank you for choosing Gary Rome Hyundai and for sharing your recommendation!

November 12, 2025

Always courteous and helpful. highly recommend Gary rome dealership and employees. Wait time is pleasant in the waiting area More

by Jroule44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 13, 2025 -

Gary Rome Hyundai responded

Thank you for the recommendation and for highlighting our courteous and helpful service! We hope to welcome you back to Gary Rome Hyundai again soon. Safe travels!

November 06, 2025

This was my first service appointment for my 2025 Tucson Hybrid. Brianna was the service advisor. She was very friendly and professional. She answered all my questions and provided an accurate estimate o More

by pegerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Britt, Paul Bonavita
Nov 07, 2025 -

Gary Rome Hyundai responded

It sounds like Brianna and the team took great care of you at Gary Rome Hyundai! We hope to serve you and your 2025 Tucson Hybrid again in the future. Safe travels!

November 04, 2025

Alyssa was fantastic! She explained the process and kept me informed of the progress. Very happy with her. More

by hd54me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Goldberg
Nov 05, 2025 -

Gary Rome Hyundai responded

Thank you for choosing Gary Rome Hyundai, and for sharing your feedback about Alyssa. We're always here to help!

October 23, 2025

All the employees are professionals & excellent customer service. I really like to go there no bad experience do far I hope it stays like that. More

by Tutilovebluedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gourde
Oct 27, 2025 -

Gary Rome Hyundai responded

Thank you for sharing your feedback about our team! We look forward to seeing you again next time here at Gary Rome Hyundai!

October 09, 2025

Very respectful of their customers. Work was completed in a timely fashion. Gave me a heads up on what might be needed at my next service call More

by Joanassad316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Goldberg
Oct 10, 2025 -

Gary Rome Hyundai responded

We are happy to hear that everything was done on time and that you felt well-informed. Thank you for choosing Gary Rome Hyundai and for leaving us a five-star review!

October 09, 2025

Service was excellent great customer service Alyssa was very courteous. Waiting time was not bad at all More

by m.oconnor51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Oct 10, 2025 -

Gary Rome Hyundai responded

We're happy to hear Alyssa and our service team provided excellent care! Thank you for choosing Gary Rome Hyundai and for sharing your experience. Safe travels!

September 26, 2025

Great customer service, from the salesman to my service provider down to my service technician, all around service!!! I recommend Gary Rome Hyundai to family and friends! More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Antonetti, Alyssa B
Sep 26, 2025 -

Gary Rome Hyundai responded

Armando, thank you for recommending Gary Rome Hyundai! We appreciate your support and look forward to your next visit!

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