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Gary Rome Hyundai

Holyoke, MA

4.7
1,385 Reviews
Call Dealership (888) 637-4279
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150 Whiting Farms Road

Holyoke, MA

01040

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1,385 Reviews of Gary Rome Hyundai

March 12, 2026

Both of the service reps I met with were very friendly, courteous and helpful. It’s always a pleasure dealing with GaryRome Hyundai, from their sales rep right on down. I’ve already gotten two cars from sa More

by Bubnsam@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service reps.
Report | Print
March 11, 2026

Upon arrival. Alyssa greeted me and went over everything I had scheduled. And checked for any recalls or updates on my vehicle. And approximately how long it would More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
Report | Print
Mar 11, 2026 -

Gary Rome Hyundai responded

Thank you for the great feedback! We're glad Alyssa took good care of you and made the process easy.

March 09, 2026

Went in for an oil change tire rotation everything went perfect. It was quick. I waited. The service department kept me informed every step of the way had my car pulled up after being car washed and sent m More

by gaouettec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Mar 09, 2026 -

Gary Rome Hyundai responded

Thank you for the great feedback! We're glad your oil change and tire rotation went smoothly and that our team kept you informed throughout your visit. We appreciate you choosing us and look forward to seeing you again next time.

March 01, 2026

I have always had great service at Gary Rome Hyundai. Alyssa is attentive, knowledgeable, professional, always listens to concerns and my car was ready in a timely manner. Whether it's an oil change or a More

by jmc4729p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Blatter
Report | Print
Mar 03, 2026 -

Gary Rome Hyundai responded

Thank you for your loyalty and for sharing your kind words about Alyssa and our service team! We appreciate your recommendation and look forward to serving you again at Gary Rome Hyundai. Safe travels ahead!

February 24, 2026

I thought the experience was awesome Super nice , knowledgeable, and fast- awesome experience…thank you More

by Rmcar04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Feb 24, 2026 -

Gary Rome Hyundai responded

We’re glad you had an awesome experience with our team! Thank you for choosing Gary Rome Hyundai and for sharing your feedback.

February 24, 2026

Prompt, professional service. Service manager, David, very helpful. Pleased with all aspects of the dealership starting with Nikki Lussier as our salesperson. More

by garylarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Lussier
Report | Print
Feb 25, 2026 -

Gary Rome Hyundai responded

Hi Gary! We're glad to hear of your satisfaction with David and Nikki! We appreciate your support and look forward to serving you again in the future! -The Gary Rome Hyundai Team

February 22, 2026

I was taken on time, given a reasonable estimate of the time it would take and received a call that it was ready within an hour. Great experience! More

by darnold22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Lussier
Report | Print
Feb 23, 2026 -

Gary Rome Hyundai responded

Hi Darnold! We're pleased you had a timely and efficient experience with us at Gary Rome Hyundai! Thank you for your feedback!

February 16, 2026

This dealership is the most convenient for service and sales. Staff is extremely friendly and will answer all questions. Gary Rome you have a wonderful staff and mechanics. More

by martee2130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Jimenez
Report | Print
Feb 17, 2026 -

Gary Rome Hyundai responded

Thank you so much for the kind words! We’re thrilled to hear that you find our dealership convenient for both sales and service, and that our team made you feel welcomed and well taken care of. Our staff and technicians work hard to provide friendly, knowledgeable service, and it means a lot to hear that it shows. We truly appreciate your support and look forward to continuing to take great care of you!

February 15, 2026

this is our third vehicle leased from Maria, each time she was very helpful and patient with all of my questions. She didn't rush and she is very knowledgeable and very pleasant. More

by poupon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria LePage
Report | Print
Feb 17, 2026 -

Gary Rome Hyundai responded

Thank you so much for your continued trust and loyalty! We’re honored to have helped you with your third vehicle, and we’re thrilled to hear that Maria once again provided such a helpful, patient, and pleasant experience. Her knowledge and genuine care for her customers truly set her apart, and we’re glad that made your experience such a positive one. We appreciate you choosing us again and look forward to being here for you whenever you’re ready for your next vehicle or service visit!

February 09, 2026

Very very accommodating and friendly and always ready to lend a helping hand when needed. More

by Tecnal15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Rome, Michael Davenport
Report | Print
Feb 10, 2026 -

Gary Rome Hyundai responded

Thank you for leaving us this five-star review and kind words about our sales team at Gary Rome Hyundai! We'll see you next time!

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