Gary Rome Hyundai

I brought in my 2022 Tucson when I noticed my tire pressure was low. Of course I had picked up a large nail in my tire! Felix Vega, my service advisor got me a new tire and provided outstanding custo pressure was low. Of course I had picked up a large nail in my tire! Felix Vega, my service advisor got me a new tire and provided outstanding customer service. This is the only place that I bring both of our cars for any maintenance needs. Thank you Felix! I appreciate you!, More

I gave a 2 because my sales experience was great! I knocked off the other 3 stars for the worst service department ever. From the terrible customer service to the lack of knowledge and ability to ans I knocked off the other 3 stars for the worst service department ever. From the terrible customer service to the lack of knowledge and ability to answer any question I ask as well as the horrible communication. My last 3 cars have been Hyundai...this is the first time buying at Gary Rome and I also referred 2 of my friends who also bought vehicles there....but I doubt I will be referring again and I will he going elsewhere for service...its a shame because my sales and finance experience was wonderful. More

The best dealership experience I have ever had in the many trips I have had to dealerships. many trips I have had to dealerships. More

I brought in my 2022 Tucson for a sticker and had a few other requests as well. Giovanni Vazquez was my service advisor today. He got me in and out, even with the requests I made. The only place I go for other requests as well. Giovanni Vazquez was my service advisor today. He got me in and out, even with the requests I made. The only place I go for all our maintenance on our vehicles More

Very good experience. The salesperson, Norm Caruolo, was very personable and professional. He was upfront about everything. I was offered a more than fair deal, and there The salesperson, Norm Caruolo, was very personable and professional. He was upfront about everything. I was offered a more than fair deal, and there were no ridiculously overpriced quotes. They even offered more than I expected for my trade. Would definitely recommend working with Norm and Gary Rome. More

I picked up a piece of metal in my tire yesterday. Immediately I drove to Gary Rome to drop it off to be repaired. Patrick Hamel was my service advisor and he always provides me with exceptional servi Immediately I drove to Gary Rome to drop it off to be repaired. Patrick Hamel was my service advisor and he always provides me with exceptional service. He is one the reasons I bring both of our vehicles for all our maintenance needs. I know I will always get outstanding customer service here. There is no other place I would go to! More

Took my 2011 sonata to get a brake Job in Feb of 2020 , brought it back a few months to get them checked because of squeak noise they said it was fine . less than two years had to get a totally new bre brought it back a few months to get them checked because of squeak noise they said it was fine . less than two years had to get a totally new break job the pads wore down to nothing , now i only drive around 6000 miles a year there;\'s no way i should need a new brake job so Disappointed!! More

I just brought my Hyundai Tucson in for a 15,000 mile check. Patrick Hamel was my service advisor who gave me exceptionally wonderful service. He is very professional and knows his stuff. This is the on check. Patrick Hamel was my service advisor who gave me exceptionally wonderful service. He is very professional and knows his stuff. This is the only place that I bring both my wife’s and my vehicle in for routine service. I expect great service and I always get it. Keep up the good work! More

I had a great experience car shopping at Gary Rome. Maria is a gem! I'm loving my new Kona. Maria is a gem! I'm loving my new Kona. More