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Gary Rome Hyundai

Holyoke, MA

4.7
1,423 Reviews

150 Whiting Farms Road

Holyoke, MA

01040

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1,423 Reviews of Gary Rome Hyundai

August 17, 2026

Very easy to deal with. Best car buying experience I have had in sooo long. The sales person (Nikki) was easy to deal with even when I changed my mind about the original car More

by Moonmannn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cisek, Nikki Lussier
Aug 17, 2026 -

Gary Rome Hyundai responded

Thank you for the wonderful review! We're so glad Nikki made your car-buying experience easy and enjoyable.

August 10, 2026

Very friendly . Good customer service Nikki Lussier fantastic sales person. Will continue to use her. Brianna in service has excellent customer service skills. More

by gail.beaudoin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Lussier
Aug 10, 2026 -

Gary Rome Hyundai responded

Thank you for the wonderful review! We’re so glad Nikki and Brianna consistently provide you with friendly, excellent customer service. We truly appreciate your loyalty and look forward to seeing you again!

August 01, 2026

Smooth transaction. Maria was a very responsive, pleasant, caring sales associate. She was very knowledgable and helpful. More

by mkdepace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria LePage
Aug 03, 2026 -

Gary Rome Hyundai responded

Thank you for your kind words! We're thrilled to hear Maria made your experience smooth and enjoyable. We'll be sure to share your compliments with her. Congratulations on your new vehicle, and thank you for choosing Gary Rome Hyundai!

July 29, 2026

From purchase to recall for a front camera update, GRH is the best in the valley! Other than the car itself, they loaned me a Palisade for the day. Both the showroom and the repair bays are clean and organiz More

by dsd1940
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonavita
Jul 30, 2026 -

Gary Rome Hyundai responded

Thank you for sharing your positive experience with our sales and service teams! We appreciate your business and kind words here at Gary Rome Hyundai.

July 26, 2026

Maria is wonderful, professional, caring empathetic and patient. She goes above and beyond, It was a pleasure doing business with her. You are lucky she is on your team Shirley Yahn More

by Shirleyyahn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria LePage
Jul 27, 2026 -

Gary Rome Hyundai responded

Shirley, thank you for sharing your wonderful feedback about Maria! We’ll pass along your kind words to her, and we hope to see you again at Gary Rome Hyundai. Safe travels!

July 20, 2026

I went to Gary Rome to look at a used vehicle, I had the pleasure to work with Bob "Bobby" whom showed me different options and I walked out purchasing a brand new car. This was a wonderful trip to Gary Rom More

by cbuchanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brecher, Robert Kosior
Jul 20, 2026 -

Gary Rome Hyundai responded

Thank you for your kind words! We're thrilled Bobby made your experience so enjoyable. Congratulations on your new car, and welcome to the Gary Rome family!

July 16, 2026

Megan is an asset to the Gary Rome service department. She is always helpful and friendly. More

by Bob_kenney45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Rome, Jason Cisek, Vanessa Williams, Michael Davenport
Jul 16, 2026 -

Gary Rome Hyundai responded

Thank you for your kind words! We're glad Megan's friendly service continues to make a positive impression. We'll be sure to share your compliments with her!

July 09, 2026

The Absolute Best Dealership in Western Mass. very knowledgeable staff. Friendly staff always there to help assist you with anything you need. More

by Wllmphlbrick5463Wild Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Brecher, Kevin Schechterle, Kevin Covington, Brianna Zemrock, Karissa Leduc
Jul 11, 2026 -

Gary Rome Hyundai responded

Your fantastic review made our day! Thank you from all of us at Gary Rome Hyundai. We hope to see you again down the road!

July 09, 2026

Brianna is pleasant, knowledgeable, and helpful. She was efficient and professional. Clearly, she knows what she is doing. More

by mike
Recommend Dealer
Yes
Employees Worked With
Brianna Britt, Phillip Brecher
Jul 09, 2026 -

Gary Rome Hyundai responded

Thank you for your feedback and for recognizing Brianna's professionalism, knowledge, and efficiency. We're glad she provided you with a positive experience. We noticed we didn't quite earn a 5-star rating, and we'd appreciate the opportunity to learn how we could have made your visit even better. We hope to see you again soon.

July 03, 2026

Megan in service was great, she took time to explain everything in detail to me More

by mbdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan in service
Jul 03, 2026 -

Gary Rome Hyundai responded

Thank you for your wonderful review! We're so glad to hear Megan provided you with excellent service and took the time to explain in detail. We appreciate your kind words and look forward to assisting you again in the future!

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