Gary Rome Hyundai

I had no intention of buying anything that day. I was in the area and I have been looking for a Jeep so I was just going to do a drive-by. They happened to have a 2011 Jeep Wrangler Sport right up front and the area and I have been looking for a Jeep so I was just going to do a drive-by. They happened to have a 2011 Jeep Wrangler Sport right up front and I had to stop in. Larry Goldman was my salesman and we went for a very enjoyable test drive. We were joking and talking about cats and Larry didn't give me the car salesman talk. I asked for a moment to think it over and he was very agreeable. In no time at all I was back in the showroom where all the salesmen had a smile on and I got the ball rolling because I had to have the Jeep. Everyone was so nice, even the guy who had me filling out the final paperwork to get me into my new Jeep. More

I always dreaded going to car dealerships, but when I stepped into Gary Rome and met with Mark if felt at ease. He made the whole experience enjoyable and stress free. I know when I'm ready to purchase m stepped into Gary Rome and met with Mark if felt at ease. He made the whole experience enjoyable and stress free. I know when I'm ready to purchase my dream car I will definitely return to Gary Rome. More

Service was ok when I went to have a flat tire repaired which turned out that I had to buy a new tire after all. Just wish I wasn't charged the full price even though I changed my mind after it was too la which turned out that I had to buy a new tire after all. Just wish I wasn't charged the full price even though I changed my mind after it was too late. What a waste of money and time. More

My buying experience with Sales Consultant, Mark Baron was top notched. I had worked with Mark previously when I purchased a 2008 Sonata and would not have wanted to deal with anyone but Mark. New car b was top notched. I had worked with Mark previously when I purchased a 2008 Sonata and would not have wanted to deal with anyone but Mark. New car buying is stressful, however, because of Mark, both were a great experience. The first time buying from Gary Rome Hyundai I had my husband to help me, however, this time I was doing it on my own and again it was a stress free, enjoyable experience thanks to Mark. He had all the answers to my questions and guided me with his expertise knowledge. Mark knew just what car would be right for me (again because of his expertise) and he was so right. I can not think of enough words for Mark. More

A terrific experience all the way around. John was friendly, laid-back and low pressure, but at the same time was incredibly responsive, and stepped up to do what needed to be done. Very straightforwa friendly, laid-back and low pressure, but at the same time was incredibly responsive, and stepped up to do what needed to be done. Very straightforward, intelligent, and helpful. Excellent customer service! More

Went in for oil change. Now Hyundai reccomends it be done at 5000 miles but not Gary Rome hyundai. When she was done playing on her phone she berated me for waiting to 500 miles to change my oil. When I as at 5000 miles but not Gary Rome hyundai. When she was done playing on her phone she berated me for waiting to 500 miles to change my oil. When I asked to speak to her manager that's when bad went to worse. A man, I use the term loosely, asked me if I knew anything at all about cars, his words. Well I needed an oil change so I'll try order was moved radio changed and grease everywhere. I again asked for the manager and was told he was in a meeting. No, he was having a smoke. After looking and sitting in my car to see the grease it smelled like smoke and body odor. Never again and I suggest you never start. More

Not the greatest experience. I would not recommend this dealership, but when I expressed concern they did make an attempt to redeem themselves. Country Hyundai was a much better match for our needs. dealership, but when I expressed concern they did make an attempt to redeem themselves. Country Hyundai was a much better match for our needs. More

I came into Gary Rome Hyundai dealership knowing what I wanted in a new car which was the Hyundai Elantra GLS. I had done my research and also knew what my trade-in was worth and John respected that. He wanted in a new car which was the Hyundai Elantra GLS. I had done my research and also knew what my trade-in was worth and John respected that. He was very up front and professional with me in answering all my questions and pointing out all the good features about the Hyundai compared to other cars in its class. So I test drove the car and loved the way it handled and was happy with my trade-in offer. When it came time for financing Keith was very patient and courteous with me in explaining all the details. The best part of my experience was meeting Gary and his dog Jack doing his tricks! I would highly recommend this dealership...5 stars all around. More

I was very happy with the service I got from this dealership. The entire staff was so friendly and made me feel comfortable. The sales associate I worked with, Jack Eisenstadt, was wonderful and seem dealership. The entire staff was so friendly and made me feel comfortable. The sales associate I worked with, Jack Eisenstadt, was wonderful and seemed like he genuienly cared about his customers. I came in looking at their 2010 Elantra Blue, and a few hours later I was able to drive it home registered and insured all from the dealership. The Elantra was fairly priced, great conidtion, and still have no problems with it. I would reccomend anyone to come here because there was no pressure, no one down your throat trying to sell anything, and no one feeding you BS. While filing out paperwork, Jack mentioned to me that he was going on vacation in a couple days, and even called me the day before he left just to check how the car was. It's really that one extra step that makes fantastic service, and the reason why when it is time to trade my car in for something new, I will surely be coming back! Thank you again! :) More

Bought my first brand new car from Gary Rome and it was the easiest and most friendly experience. I will definately recommend any one I know to buy a car from this dealership. I will be buying any other v the easiest and most friendly experience. I will definately recommend any one I know to buy a car from this dealership. I will be buying any other vehicle I need from Gary Rome, and a special thanks to Mark and John. Brenda More