Gary Rome Hyundai
Holyoke, MA
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1,412 Reviews of Gary Rome Hyundai
I was referred to Gary Rome by a friend. While I was expecting the typical dealership experience - the one where the salesman does everything in his power to pressure me into buying a car on the spot, I expecting the typical dealership experience - the one where the salesman does everything in his power to pressure me into buying a car on the spot, I was surprised by a friendly, laid back atmostphere where I was treated more like a friend than a customer. My salesman Glenn made me feel cared about. He considered all the options with me, gave me time to process those options, answered my questions, and relieved any concerns I had. He gave me all the tools I needed to make a confident, informed decision, and made me feel comfortable in doing so. When I fell in love with a car that was just slightly outside my price range, Glenn and Ed made it happen - while still remaining within the confines of my budget. With an offer that was difficult to refuse, I was super excited and couldn't wait for the keys! When I came to pick up my car the next day, Glenn spent over an hour with me, setting up my bluelink and going over the extensive technological features my new Hydaui offered. He encouraged me to come back often, to learn more. Before I even left the parking lot, I received several compliments on my new set of wheels. I would highly recommend Gary Rome to anyone in the market for a new Hyundai. More
We were in the market for a second vechicle for the family. The plan was to buy a new vechicle, and keep our present vechicle as a vechicle for our daughter. Glenn after hearing this, recomended that w family. The plan was to buy a new vechicle, and keep our present vechicle as a vechicle for our daughter. Glenn after hearing this, recomended that we look at certified used vechicles. I never would have expected a vechicle sales consultant to suggest this,and this is when I decided this is where I wanted to buy my vechicle from. It was already past closing time and made arrangements to meet again in a few days. We had to cancel that meeting and said we would stop in when we could. When we returned Glenn was not working and John assisted us with the sale of our new vechicle. Again there was no pressure to buy anything other than what we wanted. More
we heard wonderful things about this dealer from customers and decided to stop by.We met Jason who was very knowledgeable and helpful.After 2 hrs.with Jason going over different options,we made our customers and decided to stop by.We met Jason who was very knowledgeable and helpful.After 2 hrs.with Jason going over different options,we made our decision and are very happy.Jason was very patient going over and explaining the options in our vehicle. More
Bill Watt made my experience at Gary Rome Hyundai very easy and fun! He put us at ease and was very friendly! He went out of his way to accommodate all of our needs and took the time to show us everything easy and fun! He put us at ease and was very friendly! He went out of his way to accommodate all of our needs and took the time to show us everything about our new vehicle. Bill's excellent service ensured that I will definitely return to Gary Rome Hyundai in the future! More
Even though my son works for a Honda dealer, I looked for Bill Watt to help me arrange the leasing of an Elantra. Bill had previously sold me aar and I have been satisfied with Gary Rome Service Dept Bill Watt to help me arrange the leasing of an Elantra. Bill had previously sold me aar and I have been satisfied with Gary Rome Service Dept More
Super experience with salesman Mark Baron, whom we would highly recommend to potential customers. Mark was friendly, attentive, responsive, and very easy to work with. Our experience with Mark was reflect highly recommend to potential customers. Mark was friendly, attentive, responsive, and very easy to work with. Our experience with Mark was reflective of the total Gary Rome experience -- relaxing and comfortable. More
he is the best salesman we have ever had and we are overly completely satisfied. thank you gary rome and mark baron. he is an asset to your dealership overly completely satisfied. thank you gary rome and mark baron. he is an asset to your dealership More
The main reason i have come back to Gary Rome is simple.... Mark Baron ! Mark makes a sale as simple and painless as they come !! this is my 3rd new car i have bought from mark and will be coming simple.... Mark Baron ! Mark makes a sale as simple and painless as they come !! this is my 3rd new car i have bought from mark and will be coming back for my 4th..... if i can deal with mark ! More
I came in looking for a 2013 Hyundai Veloster. I was pleased to be remembered by so many of the staff and greeted by name. I was greeted outside by Rick, taken inside and introduced to Cliff & my sales pleased to be remembered by so many of the staff and greeted by name. I was greeted outside by Rick, taken inside and introduced to Cliff & my sales person Paul. I was shown the vehicle I was interested in, took a nice test drive. A the color and model Veloster I wanted was located for me and we went through the financing process. And I have to applaud Cliff and Jessica and Paul for doing such a great job! I got my new Veloster today (11/28/2012). I also spent some time in Service department and parts making appointment for my first free oil change, and buying some accessories. Paul spent over an hour going over the car with me to make sure I knew how all the many many options on this car work. I just cannot praise the staff enough! Everyone there is so helpful and friendly! I highly recommend this dealership and my salesman Paul Shannon!! You will not regret buying here! Its not just a commercial, you really do get treated like family, and having a place you can trust to buy and service your car is truly priceless! My dad loves this dealership so much he drives 8 hours down from Maine to have his Hyundai's major services done here! More






