Gary Rome Hyundai

My experience at Gary Rome Hyundai was great! I previously went to Balise Mazda in West Springfield and had an horrible experience. My application was not processed properly and I never recieved a previously went to Balise Mazda in West Springfield and had an horrible experience. My application was not processed properly and I never recieved a phone call from the sales people. At Gary Rome I met John Linnehan and right away took great care of me. I have no credit but John was very honest and did not lead me on. He told me waht car was best for me and really tried to get my loan approeved. It took about a week but they tried everything to get the loan approved. I ended up purchasing a new 2011 Elantra and couldn't be happier.Everyone I met at Gary Rome was very nice and helpful. I would recommend Gary Rome Hyundai to anyone. When I'm ready to trade in I will go to Gary Rome. :) More

My overall experience for my girlfriend and I buying two brand new cars at such young ages, was a great time, they made the entire process very easy and answered every question the right way. I would recomm brand new cars at such young ages, was a great time, they made the entire process very easy and answered every question the right way. I would recommend my entire family to do business with gary rome and ask for michael pijar, he is honestly a phenomenal salesman. Thank you Gary Rome Hyundai for helping me with this blessing im truly grateful!!! More

We recently bought a 2011 Santa Fe from Gary Rome Hyundai in Holyoke. We bought a 2011 Sonata last year and loved it. We dealt with Mark Baron both times and it was a great experience. We recommend this de in Holyoke. We bought a 2011 Sonata last year and loved it. We dealt with Mark Baron both times and it was a great experience. We recommend this dealership and Mark to you. When ever we need service it also has been good . They always great you and are very freindly. More

I recently bought my second car from Mark at Gary Rome Hyundai. He is a great salesman to work with, always friendly and willing to go the extra mile to help the customer get exactly what they want. Ever Hyundai. He is a great salesman to work with, always friendly and willing to go the extra mile to help the customer get exactly what they want. Every time I visit the dealership for regular maintenance, e.g., oil changes, Mark is there with a smile and a friendly hello. I would highly recommend him to buy your new or new-to-you car from. More

Bought a Santa Fe for myself a year ago & I just bought a Kia Soul for my daughter. Both buying experiences were very different because when I bought mine I went in with lots of info at hand. For bought a Kia Soul for my daughter. Both buying experiences were very different because when I bought mine I went in with lots of info at hand. For my daughters choice it was more of a she saw and liked it. The salesman was helpful in answering questions about the vehicle and we felt comfortable about the purchase for her. Financing was easy and the deal was done in about 24 hours and my daughter has reliable transportation that I am comfortable with her driving. Overall my experiences with Gary Rome have been great and I often recommend them to friends & family when they are looking for vehicles. Not that shopping for a car is ever a great experience I have to say that Gary Rome is working hard to change that rule. More

I bought my Elantra Limited in June 2007 (new) from Gary Rome Hyundai. From that point on, I had all (literally all) of my services, including routine oil changes, done at Gary Rome. I recently moved out Rome Hyundai. From that point on, I had all (literally all) of my services, including routine oil changes, done at Gary Rome. I recently moved out of the area but for the last 3.5 years I have been extremely satisfied with the level of service provided. Whether I was there for an oil change, a major service, or new tires (and yes, they DO come through with the Tires for Life program, about which I was a little skeptical initially), this dealership (and Dave Spafford in particular) gave me excellent customer service and performed great work. Jeanie, the receptionist, is also very friendly and helpful. I wholeheartedly recommend Gary Rome; if I hadn't moved out of the area I would be going there for many years to come. More

I've dealt with other car dealers in the past. At Gary Rome Hyundai my salesperson was Mark Baron. There was no preasure. He had solid answers to all my questions. He helped me find what I was looking for Rome Hyundai my salesperson was Mark Baron. There was no preasure. He had solid answers to all my questions. He helped me find what I was looking for in a car: great quality at a great price. It took very little time overall. Mark made my experience there easy and fun to buy a car. The car I bought is pre-owned. Gary Rome Hyundai gave me a great deal on an extended warranty plan. I visited with the service department briefly and was very satisfied with their knowledge, friendliness, availability, and their preparation of my vehicle. My car is five years old but looks, feels, and drives like brand-new. And I shopped around so I know I got a good price. They also have a very nice customer waiting area. Thank you so much! More

I originally went to Bertera Mistubishi with the intent and notion to purchase a Lancer I had tested. The salesman informs me he made a mistake and the 10yr 100k warranty does not transfer to the 2nd owner and notion to purchase a Lancer I had tested. The salesman informs me he made a mistake and the 10yr 100k warranty does not transfer to the 2nd owner of a vehicle. This was an 09 Lancer with 20k... So, I am furious! I feel screwed and leave, no deal. I dive a few miles down the road to Gary Rome Hyundai. They tell me off the bat the warranty is the same, however if I choose to not go with the promotional "free" 32in TV they can certify the 09 Hyundai Elantra for me with no additional cost. I liked this deal and told them I would consider it and get back to them... The following day I came to make a deposit and they already put it through the certification inspection. That is what I call efficiency. My father had a very bad family emergency, and being a new college grad I needed him to co-sign. So, on a Saturday they opened up the business office for an hour so I could finalize all my paperwork to pick up the car that Monday. My father made his very important flight. It made me happy they went above and beyond and were very considerate for our situation. When I picked up the car it had no more mats in it, I informed Brian my salesman and i was given a brand new set with out trouble. They were honest with me about my trade and simply suggested I sell it myself (which I did) and got 2x what they told me they would be able to offer, so it was good advice. The price was a grand less than the Lancer, with more toys. The car rides well is put together nicely and clean. I got all the proper paperwork, carfax etc. Just a well run dealership, with a PERSONABLE and professional staff. I thank them for the experience, I intend to return in a few years. More

I was very pleased with the entire experience. My salesperson was very informative of the vehicle(s) on hand, the features and particularly what I was interested in. I was pleased with the final pri salesperson was very informative of the vehicle(s) on hand, the features and particularly what I was interested in. I was pleased with the final pricing and the process. It was also refreshing to see the owner on premises involved with customers. More

I had a lovely experience at Gary Rome. Bill made the ordeal as painless as possible. He was very accomodating and helped me to feel comfortable. I really like the SUV I bought and I am looking foward to ordeal as painless as possible. He was very accomodating and helped me to feel comfortable. I really like the SUV I bought and I am looking foward to having it serviced at the dealership. I would reccomend this dealer. Ask for Bill. More