Gary Rome Hyundai

The best sales experience@this dealership!! The moment I set foot at this dealership, I had a feeling that I would have a positive experience if I decided to purchase a car from them. Fast forwa The moment I set foot at this dealership, I had a feeling that I would have a positive experience if I decided to purchase a car from them. Fast forward...I just recently purchased my Ioniq from Gary Rome Hyundai and worked with Kevin Covington, their Sales & Leasing Consultant. I had an amazing experience from the time I first drove the Ioniq, to when I informed Kevin that I was seriously considering to purchase it. There was no "hard sell" or numerous follow ups by phone approach from this dealership nor from Kevin. I really appreciated the time and space I was given until I decided to purchase my car. The next time you plan to purchase a Hyundai from Gary Rome in Holyoke, ask to work with Kevin Covington! Many thanks!! More

Wonderful experience with John Absolutely loved my experience with John - helped me find the exact car I wanted. He was very reasonable and realistic, pointing me directly to the be Absolutely loved my experience with John - helped me find the exact car I wanted. He was very reasonable and realistic, pointing me directly to the best car for me and aiding me with the cost tremendously. Couldn’t be happier with this transaction! More

Excellent service I'm honestly not a huge Hyundai fan but the folks at this dealership are so friendly and helpful that I'm now on my second lease from this place. Ask I'm honestly not a huge Hyundai fan but the folks at this dealership are so friendly and helpful that I'm now on my second lease from this place. Ask for John! More

Friendly and transparent Gary Rome Hyundai has a very friendly atmosphere and is low pressure. Gary is always around and loves to talk to customers. My deal was very straight Gary Rome Hyundai has a very friendly atmosphere and is low pressure. Gary is always around and loves to talk to customers. My deal was very straight forward. The business manager was very low key and didn't push a lot of useless add on's unlike other dealers. More

Wonderful, easy experience! Went to Gary Rome knowing what I was looking for. We we're lucky enough to get John Linnehan to help us! John was wonderful! The process was pain free Went to Gary Rome knowing what I was looking for. We we're lucky enough to get John Linnehan to help us! John was wonderful! The process was pain free and everyone we encountered there were amazing as well. John went over every aspect of the process and also every aspect of the car after the purchase! I will definitely come back again for my next car. Wonderful service! More

Not my car, but wish it was! I personally am not currently in the market to buy a vehicle, I just went for the moral support. What I can say is when I AM in the market, this is wh I personally am not currently in the market to buy a vehicle, I just went for the moral support. What I can say is when I AM in the market, this is where I'm going! John was amazing! No hard selling techniques, just simple and easy. Have questions? Ask away as he is genuinely glad to help. They even offered food as it was lunch time and they had food delivered for the staff! Who does that?! The staff at Gary Rome! I even got to pet Jack! As a sidenote, they did all the paperwork, detailed the car, and she had keys in hand in a decent amount of time More

Amazing customer service My daughter was stuck at work with a car that would not start. She had it towed to Gary Rome. I might add that my wife and I bring both our Tucson’s i My daughter was stuck at work with a car that would not start. She had it towed to Gary Rome. I might add that my wife and I bring both our Tucson’s in for all our maintenance there. Pat told us that they would go through the car. The next morning Angela called to let me know what my daughter needed in her Sonata. They did a tremendous job in fixing all the car needed and had it ready by 5:00 that day. This is a service department we know we can trust to get the job done right! This is the reason we purchase and maintain our vehicles there. The always provide amazing customer service. More

Amazing service! This Hyundai is the best Hyundai dealership I have ever been to! I visited 2 other Hyundai dealerships before Gary Rome and they do not even compare. This Hyundai is the best Hyundai dealership I have ever been to! I visited 2 other Hyundai dealerships before Gary Rome and they do not even compare. At Gary Rome Hyundai, I was greeted as soon as I walked into the door. A gentleman named John came over to me and asked me what I was looking for. I told him I was looking for an SUV and I also told him I really like the Tucson. He showed me the 2018 Tucson, which was beautiful, but it was out of my price range. He showed me a rouge, pathfinder, and a couple others. I was looking for a newer car with low mileage and the dealership had more of the brand new cars, I was looking for a 2015-2017. The day after I leave, John calls me and tells me he found a Tucson with low mileage for me. Not even 24 hours went by and he is already contacting me with cars that he has found in my interest. A situation ended up happening with the Tucson and the dealership never ended up getting it. He looked around some more for me and he found a Kia Sportage with low mileage that was in my price range. He had it shipped over to the store the SAME day I told him I really like the car and I bought it that same night. I walked out with a 2016 Kia Sportage with 30,000 miles on it. John is friendly, helpful, knowledgeable, consistent, and fun! Highly recommend this dealership and John Linnehan. More

Awesome from start to finsih! Vanessa started it by getting me in the door. She was responsive and answered all of my questions. I knew what I wanted when I walked in but that chan Vanessa started it by getting me in the door. She was responsive and answered all of my questions. I knew what I wanted when I walked in but that changed when the money didn't make sense. I was about to walk away frustrated with myself but John worked with me and we found the perfect car. I ended up leaving with exactly was I wanted after all! Thanks again! More

Truly outstanding customer service I just got back from bringing my 2016 Hyundai Tucson for a regular oil change. Angela always provides me with outstanding customer service. This is o I just got back from bringing my 2016 Hyundai Tucson for a regular oil change. Angela always provides me with outstanding customer service. This is one of the reasons my wife and I keep coming back to Gary Rome to not only purchase our vehicles but also For regular maintenance on our vehicles. Keep up the good work! More