Gary Rome Hyundai
Holyoke, MA
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1,398 Reviews of Gary Rome Hyundai
made app oil change for comp oil change last one checked to see if still covered told I was when arrived told I was 18 days out of warranty was not happy because I new I was close that,s why I asked decline to see if still covered told I was when arrived told I was 18 days out of warranty was not happy because I new I was close that,s why I asked declined service tech was not happy and left More
Friendly, professional associates who listen to you and work with you to resolve your issue. Even without an appointment, they work to get the issue resolved as quickly aspossible. Waiting area is wonderfu work with you to resolve your issue. Even without an appointment, they work to get the issue resolved as quickly aspossible. Waiting area is wonderful, clean, comfortable and well lit. More
Alyssa listened to my concerns and explained everything to do with the service. She also made sure I was comfortable and updated me while I waited at the dealership for the service. She was great. to do with the service. She also made sure I was comfortable and updated me while I waited at the dealership for the service. She was great. More
I find them to be cordial in everyone that I speak with. There waiting area is AWESOME!!!!!!!!!! If I have any more dealings with this company, I hope it is as smooth sailing as this first time! There waiting area is AWESOME!!!!!!!!!! If I have any more dealings with this company, I hope it is as smooth sailing as this first time! More
Pleasant experience from the moment we walked into the showroom, was greeted and introduced to our fantastic salesman Bobby. He went above and beyond to make the entire transaction as quick as we needed i showroom, was greeted and introduced to our fantastic salesman Bobby. He went above and beyond to make the entire transaction as quick as we needed it to be, yet thorough and fun as well. The finance dept also was superior to any of the past ones I had dealt with on prior purchases elsewhere. I would absolutely recommend this dealership and most of all our salesman Bobby! He was outstanding! More
Friendly, courteous service staff. I was greeted, concerns were discussed and fears were assuaged. Work was completed faster than promised. I was greeted, concerns were discussed and fears were assuaged. Work was completed faster than promised. More
Woke up to a flat tire so I called my salesman Bobby Kosior who walked me through using my wheel and tire insurance I purchased. So glad I had that extra coverage and the service department was so accom Kosior who walked me through using my wheel and tire insurance I purchased. So glad I had that extra coverage and the service department was so accommodating, they fixed it while I waited! New tire and a happy customer! Thanks to all that helped ❤️ More
Always a pleasure walking into Gary Rome. Friendly staff, knowledgeable sales and service staff. Online appointment setting is easy to use. Would recommend to anyone. Friendly staff, knowledgeable sales and service staff. Online appointment setting is easy to use. Would recommend to anyone. More






