Gary Rome Hyundai

Great service from Carla I received exceptional customer service from Carla in the service department. I was upset about something with my tires and was rude to her, but she o I received exceptional customer service from Carla in the service department. I was upset about something with my tires and was rude to her, but she only responded with kindness, understanding, and professionalism. She made the situation with the tires work out perfectly! I apologized to her for being rude, and she said that it was no problem. She was too nice to me based on how I acted toward her, and that is exceptional customer service. I would never have my car serviced anywhere else. More

Awesome! Everyone at this dealership is Awesome! Which is why I will not purchase or lease a vehicle from any other dealership! Friendly, courteous and hel Everyone at this dealership is Awesome! Which is why I will not purchase or lease a vehicle from any other dealership! Friendly, courteous and helpful!!! More

Great as always Jason was very helpful as usual, with a full review of the new car. Second car I have leased from the Gary Rome Organization. I have also purchased a Jason was very helpful as usual, with a full review of the new car. Second car I have leased from the Gary Rome Organization. I have also purchased a car from Gary. Very friendly. Very business like. More

Great Service Service personnel are friendly and courteous, service is completed I a timely manner. They complete required service but don't take advantage of me. Service personnel are friendly and courteous, service is completed I a timely manner. They complete required service but don't take advantage of me. I do wish I had been reminded of the Rewards program as I have had all service visits since I purchased my vehicle done here and yet have no rewards points More

Getting a new car. My daughter and both sisters all bought their cars from John. So when I decided to get a Hyundai I had to go see John. He was very knowledgable, frie My daughter and both sisters all bought their cars from John. So when I decided to get a Hyundai I had to go see John. He was very knowledgable, friendly, and helpful. I would definetly recommend John. More

Perfect Leasing Experience, Start to Finish This is the second car I've leased from Gary Rome, and both experiences were easier than I would have believed possible. Everyone was extremely friend This is the second car I've leased from Gary Rome, and both experiences were easier than I would have believed possible. Everyone was extremely friendly and knowledgeable, and the process moved along quickly and efficiently. Jason worked with me to get me the car I wanted at the price I wanted, all the while keeping me comfortable during what I find a stressful undertaking, to say the least! I would recommend Gary Rome unequivocally to anyone needing a new car, and I hope to do business with them for many years to come. More

Wicked great service, great deals A warm welcome from Isreal Arce into Gary Romes dealership, and the thoughtfulness and kindness . As he turnd me over to John Linnehan, because he lef A warm welcome from Isreal Arce into Gary Romes dealership, and the thoughtfulness and kindness . As he turnd me over to John Linnehan, because he left for the weekend, he was sure to leave me in great hands. He did everything he could to get me into the vehicle I wanted with the prices I wanted. If it wasn't for him and this wicked great experience I wouldn't be cruising around in my new car! Thank you Gary Rome for treating me as loyal customer! :) More

30,000 MILE SERVICE Vehicle was ready when promised, Carla was very friendly and explained everything that was done to my vehicle. I always appreciate my vehicle being wa Vehicle was ready when promised, Carla was very friendly and explained everything that was done to my vehicle. I always appreciate my vehicle being washed also. More

Wonderful Experience !!!! Good morning and sorry it took so long to write my review.... I had a wonderful experience with Gary Rome Hyundai in Holyoke. Just when i thought it Good morning and sorry it took so long to write my review.... I had a wonderful experience with Gary Rome Hyundai in Holyoke. Just when i thought it wasn't possible it really was. They worked with me and my ghost credit score and got me a really good deal and a beautiful car. I would definitely recommended Gary Rome to my friends and family in a heart beat!!! The warranty that comes with the car is the best out here. loving my new car and the new family that i joined (Hyundai). Thank for this great opportunity More

Buying a new car Friendly, knowledgeable staff and great prices and best of all, close to home when the time comes to service my car. Glad I was referred to this deale Friendly, knowledgeable staff and great prices and best of all, close to home when the time comes to service my car. Glad I was referred to this dealership! More