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Gary Rome Kia

Enfield, CT

4.4
1,045 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,045 reviews

February 08, 2024

Professional and very easy to work with from the moment I walked in the door. D'Angelo was skilled, knowledgeable, and walked me through every step with patience. Friendly. More

by LINZMCD13
Recommend Dealer
Yes
Employees Worked With
D'Angelo Sanchez
Feb 08, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 08, 2024

Good service and very clearly explained. The gentleman who worked at the service desk was very helpful and explained everything to me as to make sure I understood. He was very helpful More

by SHIJO.THOMAS101
Recommend Dealer
Yes
Feb 08, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2024

I was completely frustrated that I couldn't get into Gary Rome Hyundai for two months but had no choice but to go to Kia and found it about ridiculous that I was charged much more for the same service that I More

by lmdulac
Recommend Dealer
No
February 08, 2024

Excellent customer service Great job with meeting needs of customer. Able to drop off and pick up the next day. No issues. Appreciate the kindness. More

by HARLEO02
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 08, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

February 07, 2024

They take my car on time, get me out quickly and run anything extra by me More

by plg19
Recommend Dealer
Yes
Employees Worked With
I think his name is Carlos
Feb 08, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. Carlos and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

February 07, 2024

Hector was very thorough and waked me through everything that had been done. He was great. More

by CHERYLASMITH16
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 08, 2024 -

Gary Rome Kia responded

Cheryl, Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad Hector was able to help, and we hope to see you again!

February 06, 2024

average recall repair basic customer service with easy scheduling and average recall repair the end More

by KRISTYNOAH
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 07, 2024 -

Gary Rome Kia responded

Kristy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 05, 2024

It was good. Had Carlos drop me off and pick me up. Very nice and professional More

by deborahjones1123
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 05, 2024 -

Gary Rome Kia responded

Deborah, Thank you for the kind words for our service department! We look forward to sharing your compliments with Carlos and don't hesitate to let us know if we can be of further assistance.

February 05, 2024

Bringing my car in for service at Jerry Rome KIA is always easy. The staff is very kind and responsive, and they remember us and greet us warmly. In addition to that, they provide a great waiting area More

by JAY.DELANCIE.THOMAS
Recommend Dealer
Yes
Employees Worked With
hi
Feb 05, 2024 -

Gary Rome Kia responded

Jay, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

February 04, 2024

Dealer experience was professional. One pushback would be that the current repair that is being worked through should have been resolved before vehicle was listed. I now need to make tr More

by VALLEYVENTURESMA
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Martin
Feb 05, 2024 -

Gary Rome Kia responded

Thank you so much for choosing Gary Rome Kia! Please let Justin and our team know if we can be of any more assistance!

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