Gary Rome Kia
Enfield, CT
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Made an appointment for an oil change at 4pm did not leave until 5:45. The reason one makes an appointment is so they don't have to wait. I was told it would take an hour and it took an hour and 45 minu leave until 5:45. The reason one makes an appointment is so they don't have to wait. I was told it would take an hour and it took an hour and 45 minutes, with no explanation or apology. Also the price for the oil change is 129. Came to 144 that's more than just tax. Can you quote the out the door price at the time of or check in. The service and price is too much in my opinion and I will not be back. More
Friendly, informative and very helpful! He wasn't pushy which we liked and kept us informed during the sale He wasn't pushy which we liked and kept us informed during the sale More
It was clean. Employees were curteous and seemed to know their stuff. I believe the work was done well. I appreciated the car was and was very pleased to get shutt Employees were curteous and seemed to know their stuff. I believe the work was done well. I appreciated the car was and was very pleased to get shuttled back and forth to home while the work was being done. HOWEVER, the work I had done was a product recall and an improvement job. When I made the appointment for service, I specifically asked if the necessary parts were on hand at the dealership and was assured that they were. Neither part was. The person who initially made the service appointment and assured me the parts were available seemed to simply tell me what he thought I wanted to hear. This raises seriuos questions about the integrity of the dealership. As much as I liked the overall experience, the integrity question would make me hesitant to return. More
Angel was very professional and quick on keeping me updated on my car repair And I will recommend Gary Rome Kia to all my friends updated on my car repair And I will recommend Gary Rome Kia to all my friends More
First time there with my new (2025 Telluride 7,000 miles) Kayliana was prompt, proficient, courteous, and all with a smile. Kayliana was prompt, proficient, courteous, and all with a smile. More
Kayliana allways provides awesome customer service and as for the service its great i like the fact that i get a complimentary wash every time thanks guys as for the service its great i like the fact that i get a complimentary wash every time thanks guys More
Aaron was very friendly, and explained to me very clearly what work was to be done on my vehicle. The work was done in a very timely manner. Also, I was able to do an errand while waiting for my vehicle to b what work was to be done on my vehicle. The work was done in a very timely manner. Also, I was able to do an errand while waiting for my vehicle to be serviced. The driver was very friendly, and courteous. More
Cordial and friendly Nathan and David were both professional and knowledgeable They answered our million questions professional and knowledgeable They answered our million questions More



