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Gary Rome Kia

Enfield, CT

4.5
1,325 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,325 reviews

July 21, 2026

Made an appointment for an oil change at 4pm did not leave until 5:45. The reason one makes an appointment is so they don't have to wait. I was told it would take an hour and it took an hour and 45 minu More

by A.mason
Recommend Dealer
No
Employees Worked With
Kayliana Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
July 19, 2026

Friendly, informative and very helpful! He wasn't pushy which we liked and kept us informed during the sale More

by STEEVETHDREAM
Recommend Dealer
Yes
Employees Worked With
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fortes
Jul 19, 2026 -

Gary Rome Kia responded

Thank you for highlighting how Dan made the experience friendly, informative, and pressure-free while keeping you updated. We’re delighted you’re enjoying your Kia. Please let us know if there’s anything else we can do for you.

July 19, 2026

They are pleasant to work with. Helpful in person I will be returning for service in the future. More

by MAGBOWEN67
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 19, 2026 -

Gary Rome Kia responded

Thank you for noting how pleasant and helpful our team was during your visit. We look forward to servicing your Kia again in the future. See you next time!

July 18, 2026

It was clean. Employees were curteous and seemed to know their stuff. I believe the work was done well. I appreciated the car was and was very pleased to get shutt More

by pdavis007
Recommend Dealer
No
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Jul 20, 2026 -

Gary Rome Kia responded

Thank you for your thoughtful feedback. We're glad you appreciated our team, the shuttle service, and the complimentary car wash. We sincerely apologize for the confusion regarding the recall parts. We understand how frustrating it is to schedule an appointment expecting everything to be ready as you were told. Your comments are important, and we'll use them to improve our communication and appointment process. We appreciate your honesty and hope you'll give us another opportunity to provide the experience you expected.

July 16, 2026

Angel was very professional and quick on keeping me updated on my car repair And I will recommend Gary Rome Kia to all my friends More

by ALMERZ1
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rivera
Jul 16, 2026 -

Gary Rome Kia responded

Thank you for your kind words! We're glad Angel kept you updated and provided professional service. We truly appreciate your recommendation!

July 16, 2026

First time there with my new (2025 Telluride 7,000 miles) Kayliana was prompt, proficient, courteous, and all with a smile. More

by RDUFFYWSPD
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Jul 16, 2026 -

Gary Rome Kia responded

Thank you for your kind review! We're glad Kayliana made your first visit with your new Telluride a great one. We'll be sure to share your compliments. We look forward to seeing you again!

July 15, 2026

Kayliana allways provides awesome customer service and as for the service its great i like the fact that i get a complimentary wash every time thanks guys More

by JAIMEMIRANDA214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Gary Rome Kia responded

Thank you for your kind words! We're glad Kayliana continues to provide great customer service and that you enjoy the complimentary car wash. We appreciate your support and look forward to your next visit!

July 15, 2026

Aaron was very friendly, and explained to me very clearly what work was to be done on my vehicle. The work was done in a very timely manner. Also, I was able to do an errand while waiting for my vehicle to b More

by PGARCIAMAILLOUX
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 15, 2026 -

Gary Rome Kia responded

Thank you for highlighting how our team laid out the service plan for your Carnival Hybrid and completed it on time. We’re glad you could run an errand while we looked after your Kia and appreciated the smooth pickup and drop-off. We look forward to welcoming you back for any future service needs.

July 15, 2026

Cordial and friendly Nathan and David were both professional and knowledgeable They answered our million questions More

by PGARCIAMAILLOUX
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nathan
Jul 15, 2026 -

Gary Rome Kia responded

Thank you for the five-star review! We’re glad David could address all your questions and make your experience cordial and professional. Congratulations on your new Kia, and we look forward to serving you again soon.

July 15, 2026

They said my transmission fluid was low and needed a diagnostic. Another Kia checked it and it was not low but normal! They tried to Scam me! More

by MARISSAMOOREHEAD2016
Recommend Dealer
No
Jul 15, 2026 -

Gary Rome Kia responded

Thank you for sharing your feedback. We're sorry to hear about your experience. Our team makes recommendations based on the condition of the vehicle at the time of inspection, and we would never intentionally recommend unnecessary services. We'd appreciate the opportunity to review your visit and better understand the difference in findings. Please contact our Service Manager at your convenience so we can discuss your concerns.

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