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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,034 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Contact Dealership

809 Enfield Street

Enfield, CT

06082

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Showing 1,034 reviews

May 19, 2022

Always a pleasant experience and friendly staff. They give appropriate time frames and updates throughout. More

by delacruzcja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept not listed here
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May 20, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2022

They did a great job explaining what was wrong and how they could help. The waiting room was clean and comfortable and they kept me up to date on the progress. Great experience from making the appointment More

by Holly h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
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May 20, 2022 -

Gary Rome Kia responded

Thank you, Holly. We appreciate your business and our team looks forward to serving you again soon!

May 19, 2022

John went above and beyond with getting me a new car and Steve was awesome at reading me all my finance options and making me feel comfortable about getting a loan More

by ADRIANELYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bruso
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May 20, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share this wonderful feedback for John and Steve! Our customers are our top priority and your kind comments are greatly appreciated. Congratulations on your new car! All of us at Gary Rome Kia are glad to have you as a customer.

May 18, 2022

They let me know what was going on and kept me informed of problems, and got approval before doing work More

by BINGOTERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 18, 2022

Never called to tell me the tech for my car wouldn’t be there. I had an unsafe vehicle and they told me they couldn’t guarantee they could even diagnose it for at least a month until he came back. They tol More

by stephan625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trisden Toccaline
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May 21, 2022 -

Gary Rome Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 18, 2022

Staff was very helpful went above and beyond to make sure I was taken care of. More

by JENN29279
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan
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May 20, 2022 -

Gary Rome Kia responded

Jenn, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2022

Friendly, fast and knowledgeable! !! Love you guys!!! Clearly laid out my options so that I could make the best decision for my car! More

by ECHELSONSUMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

May 17, 2022

They got us the car we needed in just a short few hours service was excellent. More

by BMANGINI67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

May 16, 2022

Everyone is so nice , polite and professional. I had a tire emergency, and needed my vehicle for a road trip in 2 days. They fit me in and I had a new tire I. No time!! More

by WHELIHANPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
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May 16, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

May 13, 2022

Upon returning to my home and looking under the hood I discovered that none of the fluids had been topped off after what was supposed to be a multipoint inspection. It made me wonder what else had been m More

by BCONZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
May 16, 2022 -

Gary Rome Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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