Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,035 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Contact Dealership

809 Enfield Street

Enfield, CT

06082

Directions

By Type

Showing 1,035 reviews

March 12, 2022

Staff are very conscientious; helpful, not pushy, knowledgeable and pleasant. Got a great deal on the car I wanted. Best car buying experience ever. More

by MCHALE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brusco
Report | Print
Mar 14, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2022

Although the electrical problem with my Sorento was difficult to pin down and although resolving the problem was a multi-service event I must say that Trisden, the head of the service department at Rom More

by Bagus2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden at the service department was the only person I dealt with and he was spot on with communication, explanation and courtesy..
Report | Print
Mar 14, 2022 -

Gary Rome Kia responded

Thank you for the kind words for Trisden in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

March 10, 2022

Everything went perfectly and thank you for the free service on my new car. Thanks More

by HANLEYLIN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Report | Print
Mar 10, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

March 09, 2022

It was very quick. The advisor did everything to cover my needs. The vehicle was returned clean . More

by DARTHKEVIN1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget his name but he was very professional.
Report | Print
Mar 09, 2022 -

Gary Rome Kia responded

Kevin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

March 09, 2022

The service was fast and efficient. The service personnel friendly and informative. Would recommend a friend. More

by JANET.DUVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 09, 2022

I always receive great customer service at Gary Rome Kia in Enfield. They have been extremely helpful. More

by JEAN91975
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Report | Print
Mar 09, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2022

Every time I am treated very well. I would buy my next car there again. Nice job guys. More

by PDLPDLPDL4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your service department all were great
Report | Print
Mar 10, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

March 08, 2022

Very friendly staff and really wanted to make my experience a good one. Great service. More

by YAVEROH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 09, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2022

They scheduled my recall service even though they didn't have the needed part so wasted my time and will require a return visit More

by AROMANO03
Recommend Dealer
No
Employees Worked With
Service department. I didn't note any name.
Report | Print
Mar 25, 2022 -

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 26, 2022 -

AROMANO03 responded

There is no need to discuss further, the problem is simple. When you schedule a customer for service, you need to make sure the required part(s) is available.

March 08, 2022

I've taken my Kia to this location many times in the past. I get my car services closer to my location as I do not live in CT but I will travel here for specific needs. They are friendly, helpful and wi More

by LUNARAVEN80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santinello, Dangelo Sanchez
Report | Print
Mar 09, 2022 -

Gary Rome Kia responded

Luna, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

1
...
83
84
85
...
104