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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,033 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,033 reviews

December 26, 2021

Very nice customer service. Only thing I was hoping to get the deal that I got from the webpage when I submitted my information and made the appointment. More

by VIVIRIVERA009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
Report | Print
Dec 27, 2021 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

December 26, 2021

Very welcome ketp me on update with information about my car very responsible on it More

by KATYM2597
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Report | Print
Dec 27, 2021 -

Gary Rome Kia responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Gary Rome Kia are glad to have you as a customer.

December 23, 2021

They had the wrong part ,had to reschedule, part didn't fit the car, and they couldn't get the right one More

by MPHOWE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Nathan
Report | Print
Jan 09, 2022 -

Gary Rome Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 23, 2021

Never got my 15 point inspection which I usually get every time I go in for service More

by DESULLIVAN61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
Report | Print
December 22, 2021

Went in for an oil change. They found a problem and it was taken care of quite efficiently. Merry Christmas More

by DANCINGTOES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Report | Print
Dec 22, 2021 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2021

Very professional and the service department very friendly.The service was finished in a timely manner. More

by BOWLKAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Report | Print
Dec 22, 2021 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 21, 2021

Ivy is responsive and professional. I appreciate her hard work and follow up. I will be going back to Gary Rome Kia in the future. More

by JEFFREY.M.YANCHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Velez
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Dec 21, 2021 -

Gary Rome Kia responded

Thank you, Jeffrey, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 21, 2021

All went well with my 2nd service appt. Staff attentive and supportive. Always good to speak with your people. More

by LOONMAGIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline, David Nathan
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Dec 21, 2021 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David and Trisden met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

Dec 21, 2021 -

LOONMAGIC2 responded

This must be a hoax. how can you not have my email when you send me this question???

December 21, 2021

Friendly people, comfortable lounge with free WiFi and free coffee/tea, they finish the job early and don’t skimp on anything. I’ll be going here as long as I have my car! More

by SARAH.A.GAGNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Report | Print
Dec 22, 2021 -

Gary Rome Kia responded

Thank you, Sarah! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

December 21, 2021

Straightforward and upfront . Given the current market for new and used cars I was happy with how it all turned out. More

by JORDANSCIBELLI85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian from Sales, David Nathan
Report | Print
Dec 22, 2021 -

Gary Rome Kia responded

Thank you so much for your kind words, Jordan, and for taking the time to leave us this wonderful feedback!

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