Gary Rome Kia - Service Center

Outstanding Performance Justin listened and found options that worked best for me. Best dealership I have ever dealt with! that worked best for me. Best dealership I have ever dealt with! More

It’s a very nice dealership. I would visit again. I am loving my car. I would visit again. I am loving my car. More

Always a pleasure with excellent customer service and efficiency. It’s like poetry in motion. efficiency. It’s like poetry in motion. More

Service needed to be done for problems from a previous service . And was charged stating that it was not a covered problem service . And was charged stating that it was not a covered problem More

Quick easy appointment. Service done as expected and within estimate. Everyone is pleasant and knows what they are doing Service done as expected and within estimate. Everyone is pleasant and knows what they are doing More

We bought our car from there and they worked hard to get the service covered under warranty. Thank you!!! the service covered under warranty. Thank you!!! More

I Was treated professionally I’m satisfied with service provided Will return for future service provided Will return for future service More

The waiting room is comfortable and there is a tea and coffee available. It would be great if there were a quiet place or small office to work in while waiting. coffee available. It would be great if there were a quiet place or small office to work in while waiting. More

Service techs were fine, professional and helpful. Receptionist and service advisor answer phone as if you are purposefully trying to ruin their day by calling. Service advisor asked me with an accusa Receptionist and service advisor answer phone as if you are purposefully trying to ruin their day by calling. Service advisor asked me with an accusatory tone why I was transferred to her. Recall service hours are very limited. I will be staying away from all Gary Rome dealerships in the future. More

Clean friendly on time Just what i want for quick service Used the west springfield kia dealership for service in the past GR MUCH BETTER DO FAR service Used the west springfield kia dealership for service in the past GR MUCH BETTER DO FAR More