Gary Smith Ford Inc.

Amanda is a great service advisor and goes above and beyond to make sure each concern is addressed!! beyond to make sure each concern is addressed!! More

Super pleased with their service department. Their Service Manager now, Will, is the best I’ve ever had at any dealership including BMW, Acura, and Mercedes. Last year got new brakes and recentl Their Service Manager now, Will, is the best I’ve ever had at any dealership including BMW, Acura, and Mercedes. Last year got new brakes and recently needed a new ABS Module on my 2017 F150 Lariat. After installation and my test drive I asked them to recheck everything to be sure. No problem. With my new Michelins I don’t think a new truck can ride any better. More

Friendly staff and great service. Great communication and explanation of service provided. Most satisfied with the results. Great communication and explanation of service provided. Most satisfied with the results. More

My issue was operator error and they had my truck back to me in less than an hour. Great job! me in less than an hour. Great job! More

This team always rocks! Great service, great attitude and positive energy and atmosphere. Thanks for what you do! Great service, great attitude and positive energy and atmosphere. Thanks for what you do! More

Bill was very helpful in getting my truck serviced. He got me into a rental vehicle so they could find out what was going on. He was excellent in getting this done. He got me into a rental vehicle so they could find out what was going on. He was excellent in getting this done. More

Am pleased with the knowledgeable service,they actually diagnose and fix the problem the first time, but it's by no means inexpensive. diagnose and fix the problem the first time, but it's by no means inexpensive. More

Amazing advisor, very smart, great at communicating, nice guy, will definitely come back to this dealership guy, will definitely come back to this dealership More

Great service, knowledgable , they have a great group people that help in question you need to know people that help in question you need to know More

I’ve only had experience with the maintenance department, and I will never return. My first couple experiences were good, however, my last two were horrible. I had an appt for a 1030 oil change. I drive an and I will never return. My first couple experiences were good, however, my last two were horrible. I had an appt for a 1030 oil change. I drive an hour to get with this dealership and upon arrival I’m told they are already 3 hours behind. It’s only 1030, you’ve only been open for roughly 3 hours. A courtesy call would’ve been nice. I’m told it’ll be a few hours before it can get serviced. That’s an all day affair at that point. My last experience was just as bad. I had a 0930 appt. The service area didn’t seem overly crowded, nor did the waiting room. I sat patiently, watching people leave the lobby, new people come and leave before me, only to watch my truck just sit in the parking lot. Finally, I went back to the service desk to get an estimate on when my truck would go back. I was told 20 more mins. They finally took my truck back and I left by 1 pm. Granted, I had an appt for 0930 for an oil change and tire rotation. I wholeheartedly believe they forgot about my vehicle. Unfortunately people don’t want honest feedback, but this service department needs some help or new management. More