Gary Smith Ford Inc.

Still waiting to hear back from them. It's been 2 days with no follow up and my truck has been with them twice for the same problem. It's been 2 days with no follow up and my truck has been with them twice for the same problem. More

They did a good job, fixing an issue that was known by for, and I found out about after the issue surfaced and the free repair had expired. I also found out they have program to assist with payment, but for, and I found out about after the issue surfaced and the free repair had expired. I also found out they have program to assist with payment, but again if you don’t know about it they sure don’t tell you it could be available. So I spent 1000 on a relay repair. No more Fords for me More

Arrived at the dealership for an over heating problem and some recalls, was checked in immediately and told what the procedure would be. Updates every couple of days. some recalls, was checked in immediately and told what the procedure would be. Updates every couple of days. More

Was able to help me find an SUV with in my budget. Where very respectful Where very respectful More

Customer service is wonderful And I do appreciate that thank you for that. Thank you thank you for that. Thank you More

Customer service was amazing everybody was super nice, and very helpful. Bryan provided great customer service, and kept me updated as to what was happening. I will definitely be back due to the amazing c and very helpful. Bryan provided great customer service, and kept me updated as to what was happening. I will definitely be back due to the amazing customer service he provided which made my experience change from bad to great. More

Outstanding customer service. Was particularly impressed with Will, the service writer. He get me fully informed Was particularly impressed with Will, the service writer. He get me fully informed More

Staff is excellent- friendly, helpful, and efficient. Danyiell is a very good service manager! She went out of her way to keep me informed. Danyiell is a very good service manager! She went out of her way to keep me informed. More

Will helped me and he was the very helpful and very very friendly. I had to reschedule my recall another day and when I came in he remembered my name and knew exactly what I was there. He sent me a great friendly. I had to reschedule my recall another day and when I came in he remembered my name and knew exactly what I was there. He sent me a great email to let me know my car was ready and was not there when I picked it up. But I was walking to my car and he drove by and rolled his fondue down to tell me to have a great day. He is a valuable asset there. More

Devin, Jason and Rob, along with the rest of the team, went far beyond my expectations! I am so thankful and grateful that everyone pulled together and made this deal happen for me!! I honestly didn’t exp went far beyond my expectations! I am so thankful and grateful that everyone pulled together and made this deal happen for me!! I honestly didn’t expect it to work out but not only did it work out but it worked out WAY BETTER than I EVER expected! These guys helped make this the VERY BEST experience that I’ve ever had buying a car! Take my advice- go see these guys! You won’t be sorry! More