Gary Smith Ford Inc.

Will was AWESOME! !! Professional courteous wick and handled my issue very well welll. Very good experience. !! Professional courteous wick and handled my issue very well welll. Very good experience. More

The dealership was amazing. Jon my advisor was awesome .. he was very helpful .Will definitely come back Jon my advisor was awesome .. he was very helpful .Will definitely come back More

Went in for recall and added oil change. Quoted $90 for oil change and 1 -1.5 hour wait time. 3 hours later go to check out and price is $140. Shady, lazy, untrustworthy, bad business. Will Quoted $90 for oil change and 1 -1.5 hour wait time. 3 hours later go to check out and price is $140. Shady, lazy, untrustworthy, bad business. Will never go back. Thank your service advisor Will H. Then telling me it’s ready and I’m blocked in by 8 other cars and not even in a parking spot. More

professional vehicle service on a turbo engine! Trusted mechanics in this shop. Thanks for for your honest assessment of the work that was needed. Trusted mechanics in this shop. Thanks for for your honest assessment of the work that was needed. More

JP and Trey are amazing to work with. I got the truck I wanted and they made it happen. I just hope they are still there for my next purchase. I got the truck I wanted and they made it happen. I just hope they are still there for my next purchase. More

Excellent customer service provided pertaining to our Ford Flex. Appreciate that they deliver your car to your home, Ford Flex. Appreciate that they deliver your car to your home, More

Service department was very helpful getting us towed and getting our truck back to us. getting our truck back to us. More

We bought a pre-owned vehicle. The entire experience was excellent. Our salesman, Klay Dillard, made sure everything was taken care of throughout the entire process. He was very The entire experience was excellent. Our salesman, Klay Dillard, made sure everything was taken care of throughout the entire process. He was very professional. His manger Trey made sure all finances were agreed to by the time we got there. This is the third vehicle we purchased from the Smith family dealerships. They are great to work with. More

Had an issue with my window and the service center provided a professional and timely service.. as for Will he’s an outstanding service manager. provided a professional and timely service.. as for Will he’s an outstanding service manager. More

My biggest concern was the rattle in the dashboard. I was called and informed by the service department that they “could not get the vehicle to reproduce the rattle and therefore couldn't repair it.” W I was called and informed by the service department that they “could not get the vehicle to reproduce the rattle and therefore couldn't repair it.” When I picked the vehicle up and left the lot it started rattling as soon as I turned on Beal Pkwy and continued the entire hour ride home. Bottom line is that the service guys didn’t want to mess with it, and made ZERO attempt to get the vehicle to reproduce the sound. I will never be back to Gary Smith Ford, and I will never buy another Ford. More