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Gary Smith Ford Inc.

Fort Walton Beach, FL

4.3
434 Reviews

1 Beal Pkwy NW

Fort Walton Beach, FL

32548

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434 Reviews of Gary Smith Ford Inc.

January 19, 2026

Kept fully informed of what was happening and what needed to be done. In and out both times as fast as possible. Great people to work with. More

by fbsb66
Recommend Dealer
Yes
Employees Worked With
Will Allerheiligren
January 12, 2026

Great service. Get me in immediately, diagnosed and sent my warranty approval in. Fixed and got my truck in a few days compared to Step One in Crestview sitting o More

by Bigcaveman4488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
January 12, 2026

Nice people replaced my transmission through warranty so fast so I could have my car back to transport my handicap child! Very thorough and diligent on keeping me updated on the process. They made my stress More

by Jmurphy91016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Johnson
January 07, 2026

The people there were very nice and helped me get in and out of there quick. More

by Marissaingram7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton and Jason
January 06, 2026

Service department was awesome! Although sales at another dealership offered a better sales deal, their service department was terrible. My car sat three days sand nother was accom More

by steve60herzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda was awesome! Very accurate and timely with service estimate. Crew who worked had to be extra special although I didn't get any names.
January 01, 2026

The service manager Brian was excellent. He went above and beyond to provide outstanding customer service in a challenging situation. More

by Jh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
December 30, 2025

Reasonably priced service for a dealership especially. Amanda and in customer service is by far one of the best reps I've ever dealt with! More

by FL Eng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
December 20, 2025

Love my service writer Amanda. Very professional and helpful. Service was very fast and well done. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
December 19, 2025

In service department Will is an exceptional employee! He was helpful and honest, a rare trait these days! More

by Tennismom8790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
December 18, 2025

Great customer services. Service departmemt keeping us informed and updated of any of our car issues. More

by Jair024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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