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Gary Smith Ford Inc.

Fort Walton Beach, FL

4.4
526 Reviews

1 Beal Pkwy NW

Fort Walton Beach, FL

32548

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526 Reviews of Gary Smith Ford Inc.

August 21, 2026

Charina Was sssooo pleasant & helpful when I called about setting up service I’m new to area needed a new ford dealer Will was very thorough in explaining what Casper needed his follow up was great and he More

by Chickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charina, Will, Ethan, Isaiah
August 16, 2026

The entire experience of this dealership was fun, seamless, and very personable, we worked with James and Andrew and they were amazing. More

by mcmitchell1360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and Andrew
August 11, 2026

Still waiting to hear back from them. It's been 2 days with no follow up and my truck has been with them twice for the same problem. More

by Kahamu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Waiting on a call back from danyiel.
August 11, 2026

They did a good job, fixing an issue that was known by for, and I found out about after the issue surfaced and the free repair had expired. I also found out they have program to assist with payment, but More

by Hotrodrapid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bowser
August 11, 2026

Arrived at the dealership for an over heating problem and some recalls, was checked in immediately and told what the procedure would be. Updates every couple of days. More

by Hotrodrapid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bowser
August 06, 2026

Was able to help me find an SUV with in my budget. Where very respectful More

by jedigrif03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
July 31, 2026

Customer service is wonderful And I do appreciate that thank you for that. Thank you More

by cauthen110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
July 31, 2026

Customer service was amazing everybody was super nice, and very helpful. Bryan provided great customer service, and kept me updated as to what was happening. I will definitely be back due to the amazing c More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
July 30, 2026

Outstanding customer service. Was particularly impressed with Will, the service writer. He get me fully informed More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
July 22, 2026

Staff is excellent- friendly, helpful, and efficient. Danyiell is a very good service manager! She went out of her way to keep me informed. More

by Wwarner83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyiell.
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