Gary Smith Ford Inc.

Was looking for a new family car I stopped into Gary Smith Ford with my wife and baby boy...from the moment we walked into the dealership to the time we left we had such a helpful tim I stopped into Gary Smith Ford with my wife and baby boy...from the moment we walked into the dealership to the time we left we had such a helpful time. I contacted Jim Kempton from online sales before we arrived there about some questions and he promptly returned my inquiry, Rich Gafford helped us find a perfect Ford Edge for our family. We also had help from John Knight and Eric Lemons. Everyone was so nice and helpful and I am very thankful with the help we received. Everyone was making the baby smile and were very Understanding of the times he was fussy. Overall, Great time, Helpful Staff and friendly atmosphere. More

Very happy! If you need a car go to Rich Gafford! He was very friendly and patient with me while I was buying my first car on my own. I didn't feel pressured at a If you need a car go to Rich Gafford! He was very friendly and patient with me while I was buying my first car on my own. I didn't feel pressured at all and he really went the extra mile to make sure I was happy and understood every detail! And a shout out to John knight for helping me get a good loan when I know it was not the easiest thing! Thank you guys I really appreciate both of you for hookin me up! More

Best deal I've ever received! I purchased a 2014 Ford Fusion from Jeremy Bullock. Long story short my father it's a car salesman he passed away 5 years ago. I know the ins and outs I purchased a 2014 Ford Fusion from Jeremy Bullock. Long story short my father it's a car salesman he passed away 5 years ago. I know the ins and outs. Jeremy Bullock took care of me like I was family! My father couldn't have given me a better deal! You certainly hit the nail on the head when you hired him! Thank you! More

Honest people I worked with David Sweeney and John Knight to buy my used toyota Corolla. Awesome people to work with and got me set up with the car I wanted fast I worked with David Sweeney and John Knight to buy my used toyota Corolla. Awesome people to work with and got me set up with the car I wanted fast More

Good service Good service. Even dropped off my car to me! Completed repairs quickly. Dealer willing to work with customer and cares about customer satisfaction. Ha Good service. Even dropped off my car to me! Completed repairs quickly. Dealer willing to work with customer and cares about customer satisfaction. Happy customer! More

Great experience on SUV purchase I worked with Earl Youngblood and John Knight to buy our used "12 Explorer. What a great group of guys! Easy to talk to and negotiate with. No messing I worked with Earl Youngblood and John Knight to buy our used "12 Explorer. What a great group of guys! Easy to talk to and negotiate with. No messing around and straight to the point on the deal. I appreciate this so I didn't have to spend hours upon hours at the dealer...done that before. They even stuck around a good while after closing time to make sure that I got everything I needed for the deal with no sense of rushing me out the door. Would definitely recommend them and will hopefully be coming back for my next car deal. More

Bought a used Jeep Wrangler Unlimited Sahara at Gary Smith My wife and I stopped by the used car lot at Gary Smith Ford in FWB. We saw a Jeep that caught our eye and wanted to know more about it. David Sweeny My wife and I stopped by the used car lot at Gary Smith Ford in FWB. We saw a Jeep that caught our eye and wanted to know more about it. David Sweeny came out and answered all of my questions and then some, he was very knowledgeable about the Jeep. We went in and David got the price of the Jeep and the keys and we went for a ride. My wife and I really liked the Jeep. I am not the kind of customer who makes a decision without thinking about it. He brought his sales manager ( John Knight) over to talk to me but I explained that we were not taking the Jeep home that day. I could tell that they were disappointed but they understood and respected me and my decision. I went back with the intent of buying the Jeep but I first had to 'haggle' with David and John. Once we came to a deal that we both felt good about, I bought the Jeep. David had the Jeep cleaned and it looked great! I appreciate the fact that they respected my position and let the deal flow at my speed istead of at the speed that they probably wanted. My wife and I are very satisfied!!! More

No Hassle and Easy New Truck Buy Decided to get off the GM train, for a FORD finally, and loved the entire experience at Gary Smith Ford. Our salesman Jeremey "Bull" Bullock was excel Decided to get off the GM train, for a FORD finally, and loved the entire experience at Gary Smith Ford. Our salesman Jeremey "Bull" Bullock was excellent. Easy to work with, had great product knowledge, and worked a great deal for us. From the initial contact, thru financing, everything was up front, and easy to understand...great family dealership. HIGHLY recommended. GM had hand on the entire process. More

Unsatisfied and mistreated The service department is so unorganized and unable to handle a simple job. If you complain you get yelled at by management all the way to the top. It The service department is so unorganized and unable to handle a simple job. If you complain you get yelled at by management all the way to the top. It's shameful that they would, degrade, yell, and insult customers. More

Ford Fiesta 2016 Within 30 seconds of arriving at this dealership, I was welcomed and received help in looking for a vehicle. Jeremy Bullock helped me try out the Ford Within 30 seconds of arriving at this dealership, I was welcomed and received help in looking for a vehicle. Jeremy Bullock helped me try out the Ford Focus, Ford Fiesta, and the Honda Civic. He was very helpful and informative on every vehicle. I chose the Ford Fiesta and I'm very pleased with my choice. John Crane was the next person I was with for all the crazy paperwork and signing. He too made my experience at Gary Smith Ford very enjoyable. More