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Gary Smith Honda

Ft Walton Beach, FL

3.2
390 Reviews

225 Miracle Strip Pkwy, S.W.

Ft Walton Beach, FL

32548

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390 Reviews of Gary Smith Honda

December 26, 2011

Steve Shea was wonderful in helping me have my Honda serviced. He was very courteous and made my visit very pleasant. I had my oil changed and tires rotated and I also explained to him the problem wit More

by pknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shea
December 10, 2011

I have been bringing my car here for years and Latone has usually been my service rep. Always have made me feel my satisfaction with the overall experience was the key issue with her. Always answered my ques More

by Teresa Richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latone Thompson
December 06, 2011

Always friendly greeting and prompt service. good review Always friendly greeting and prompt service. good review of my vehicle condition with each visit Have always done a complete and competent job on an More

by Keith Myers710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shea, Damian Bauer
November 15, 2011

Latone's customer service is outstanding! I had a problem deciding when I could bring my car in due to my busy work schedule. Latone offered solutions, even furnishing me with a car to drive and sending a t More

by marshs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latone Thompson
November 03, 2011

Staff was very friendly and professional as they serviced a recall on my Accord. The work was completed in a much shoter than expected time. Thanks for great customer service! More

by Kazek1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
October 17, 2011

Bought this "Honda certified" used car and in the six months I have owned it it has been in for over 600dollars of maintenance not covered by the warrantee or caught during the certification proc More

by BayouApoboy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. I don't know
Nov 01, 2011 -

BayouApoboy responded

The dealer has been in touch with me and says they will rectify this situation, i am patiently waiting.

Nov 08, 2011 -

BayouApoboy responded

Gary Smith has worked with me and I must give them credit for keeping a line of dialog going, it has taken numerous phone calls. I have also called the district manager to help inthis situation. It has been alearning experience, one I am not likely to forget. The service department did wonderful work on my car. It was costly but very good service department.

October 14, 2011

Top notch service and customer relations in every aspect. Treats me like a valued customer every visit. Appointment time always as scheduled, and the employees cited above are always willing to go above and More

by RapidRobt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne , Steven Shea and John Cleveland
October 14, 2011

Very pleasant group to work with from sales to financing. Didn't rush our decision. Open to negotiations based on other offers we had in writing. Good selection of vehicles. Beat the interest rate offere More

by mrbush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ogle salesman, Ryan? - Manager, Financial guy-?
October 04, 2011

Good dealer. Friendly, helpful service personnel. Doesn't pressure you for more service than is required. Clean service and waiting areas. Convenient service hours and short service time.. More

by carcrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shea
September 22, 2011

I rated Gary Smith Honda "TOP NOTCH" (5)!! mR. Buchman was most professional, extremely informative and provided a very nice offer on a new Honda Accord EX. We are very happy with it and it was ev More

by FSUORCRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR. MARTY Bichman
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