Gary Yeomans Ford Palm Bay - Service Center

They'll make it right Dave Pariso was helpful since the very beginning. Along with other times that we have had any issue arise, it has been taken care of. I would like to Dave Pariso was helpful since the very beginning. Along with other times that we have had any issue arise, it has been taken care of. I would like to point out that no where is perfect and no one is perfect. But I can say Dave has helped at almost every single way of the car buying process and has gone above his duty to make sure his people are taken care of. I appreciate every little step that he has taken on direction with the car I have purchased and would recommend when buying a car from Palm Bay Ford to go to Dave Pariso! Wishing the service department could take some customer service lessons from this man. But Glenn at the head of the service department does a real fine well at keeping his people in track over there as well. More

From bad to worse I took my truck in for 3 hour pinpoint test more than a week later they still could not figure out what's wrong with my truck plus the customer servic I took my truck in for 3 hour pinpoint test more than a week later they still could not figure out what's wrong with my truck plus the customer service reps and manager never followed up with what they said they would do. Also have a bad throttle body that I bought for the parts department and their technicians say it's bad and they refuse to reimburse my money back. And this is after I spoke to the parts manager and he told me he would refund my money back More

2014 transmission service I own a fleet of motorhomes and one of them got to the millage to service the transmission. I called the service department and talked to "Sofia". Exp I own a fleet of motorhomes and one of them got to the millage to service the transmission. I called the service department and talked to "Sofia". Explained the whole thing. Ford changed the specs on the transmission so you can no longer flush it, now you have to drop the pan and change the internal filter. I asked if they would service it, she said to come at 1:30, I could wait for it. Took the afternoon off, drove 60 miles, got there, NONE of the TECHS new how to service the transmission, they were dissing me because I was telling them they did not know the new procedure. After a LOT of talking and asking, they finally went to the technical documents and found out I was wrong. They would have destroyed my transmission should I have not insisted on them looking up the procedure. At that point they told me that although the new procedure is shorter in time and they did have all the parts, they could not do it while I was waiting, I had to schedule an appointment (which I DID) Tried to talk to the manager, was not available (conveniently). I called, left a message, did not get a call back. Want a dealer that will work on your car without verifying how the work should be done? This is the place for you. I will follow up with complains to Ford and BBB. I may never be able to have them work on my units, but I will make sure that anybody willing to read or listed gets exposure to my experience. More

Best service ever!! I went to palm bay ford for a service check up and get a leaking gear box fixed on my F 250. I had discussed all of my issues to Glenn Harris. He assu I went to palm bay ford for a service check up and get a leaking gear box fixed on my F 250. I had discussed all of my issues to Glenn Harris. He assured me everything would be taken care of. And I am pleased to say Glenn and his department went over the call of duty to fix all of the problems, they did it in a timely matter and the price was very reasonable. My truck is back together and runs and handles like brand new. I am very pleased. Highly recommend!! I would not go anywhere else but palm bay Ford for all my truck needs. Thanks again Glenn for making for a great experience at Palm bay Ford service department. More

parts service I ordered parts for my car. I got them on time and they were correct but the female employee on the front counter was very rude. Made me feel like I I ordered parts for my car. I got them on time and they were correct but the female employee on the front counter was very rude. Made me feel like I was an inconvenience. Talked to me like I was a very stupid person and constantly cut me off with every statement I made. I do not want to lie... the parts were correct, they came in very fast and the technicians and advisors working on my car were very pleasant but the woman on the front counter in parts had convinced me to never come back again. At least not to her department anyways. More

satisfaction I would just like to thank the service team at palm bay ford for meeting my expectations. I had a few problems with the vehicle I purchased at the d I would just like to thank the service team at palm bay ford for meeting my expectations. I had a few problems with the vehicle I purchased at the dealership but only because it was a preowned vehicle. I became a little impatient but palm bay ford service didn't. My vehicle now runs and drives like a new vehicle. More

Great experience thanks to Malcolm! Another great experience with Palm Bay Ford, this time in the service center. Made an appointment online to have "The Works" completed, for 8/29 at 7: Another great experience with Palm Bay Ford, this time in the service center. Made an appointment online to have "The Works" completed, for 8/29 at 7:30 AM. My hope was an early appointment would lend itself to a shorter wait time. I'm glad I made the appointment, and I recommend doing so if you plan on visiting the service center. It makes the experience much easier for you, and for the advisors as well. I arrived at 7:15 (ever the early bird), and was greeted by Malcolm a few minutes after my arrival. Unlike other dealerships I've worked with, I was not made to wait until it was 7:30 on the dot to begin the process. He knew who I was and warmly greeted me, and advised me that while the techs would not arrive until 7:30, I was welcome to wait in the lounge. I do so. The lounge was clean, quiet, and coffee was already made. After about 40 minutes, Malcolm came in to let me know my Fiesta was ready. During the checkout process, he brought up my Owner's Advantage Account and took the time to explain the rebate process to me. Overall, I give this entire experience a 10/10. Malcolm is relatively new to the facility, and younger, but carries himself as one who's worked in the industry for many years. I'll definitely be returning for all service needs. TG More

Dealer damaged my car This was the worst dealership experience i ever had. they kept my car overnight without letting me know i called got no answer.. so i almost missed wo This was the worst dealership experience i ever had. they kept my car overnight without letting me know i called got no answer.. so i almost missed work the next day .then i get my car not fixed they said my aftermarket intake cause it..i call xx.. they let me leave with a unsafe car thats continuously stalling which all these cars do jus google it mod or not ....they damaged my hood and bumper dents and scratches ...after a couple yes it is no its not .. i asked for the footage they ignored and simply told me their done talking about it and left me standing there for about ten minutes..he comes back not with the tape..instead he come and tells me that people said it did. I said ok i want to see the footage they ignored and They threatened to call the police on me when i simply wanted answers..all they had to do was say see here in the footage ur car came here like this... i told him to go right ahead i would like to make a report too..he never called the police... i had to call the police just to make a report.. this is ridiculous they damaged and sold me a unsafe car now... More