197 Reviews of Gary Yeomans Ford - Service Center
The Automall Bodyshop follow up with Customers is poor at best! It’s almost impossible to get a status and/or answer. I completely understand COVID has caused many delays in product and lack of laborers to best! It’s almost impossible to get a status and/or answer. I completely understand COVID has caused many delays in product and lack of laborers to complete tasks. This being said the LACK of customer care when service can be delivered is by far the worst I have ever experienced from a well branded service provider. Our Estimator has not only failed to keep us informed, but has encouraged me to influence my well known local company to discourage our employee discount program for the up coming 2022 Employee Benefit year. More
Gary Yeoman took great care my wife Lincoln, even though we purchased the car at dealership up North. Marion was very sensitive to our family political issues too which can be a challenge. A Big Thank You we purchased the car at dealership up North. Marion was very sensitive to our family political issues too which can be a challenge. A Big Thank You. More
Completed the requested service in a prompt and courteous manner. Only objection I had was one of the service advisors tried to tell me there was a few pits i my windshield. I couldn't find them. hadn't seen manner. Only objection I had was one of the service advisors tried to tell me there was a few pits i my windshield. I couldn't find them. hadn't seen them. told him no way. More
They do a fine job for an oil change and tire rotation but the dealership is a bit pricy as expected. The $8.00 plus add on for supplies is way overboard and the upsell for an air filter with 10,000 mile but the dealership is a bit pricy as expected. The $8.00 plus add on for supplies is way overboard and the upsell for an air filter with 10,000 miles on it is again overboard. They do fine work but it is way over priced. More
Local. Customer oriented. Great service . friendly & knowledgeable of products and service. Always available for questions or concerns. Love my Lincoln.reliable and great to drive. knowledgeable of products and service. Always available for questions or concerns. Love my Lincoln.reliable and great to drive. More
From loaner car to service fantastic understood concern and took care of problem would definitely recommend Gary Yeomans dealer and service. Cleaned and washed car and return to home outstanding would defi and took care of problem would definitely recommend Gary Yeomans dealer and service. Cleaned and washed car and return to home outstanding would definitely recommend and use More
Paul Thiel handled my frantic visit (I was leaving on a Paul Thiel handled my frantic visit (I was leaving on a trip the next morning) to the service department efficiently, professionally, friendly. He g Paul Thiel handled my frantic visit (I was leaving on a trip the next morning) to the service department efficiently, professionally, friendly. He got my car in immediately, recognizing my anxiety to be on the road, and got me going on time. Special thanks to "Chuck" as well! Great experience. More
Recently need to have work done on my 2 month new car- 2 things needed replacing and I had a recall issue to be dealt with too. Was very pleased with lady in front who made all the arrangements for getting things needed replacing and I had a recall issue to be dealt with too. Was very pleased with lady in front who made all the arrangements for getting parts and having a loaner ready for my appointment. Tommy Cheng was my Service Advisor and very pleasant to work with. More