Gary Yeomans Honda

We took our 2017 Honda accord to get the CVT transmission oil changed. They completed the service and listed other issues that they found wrong with the vehicle. we were surprised that they mention the batte oil changed. They completed the service and listed other issues that they found wrong with the vehicle. we were surprised that they mention the battery sensor was cracked while the day before we open the hood to jump start the vehicle and did not have that issue with the sensor. My son drove the car home and noticed a rattling sound on the driver front tire area. we saw that the bottom shroud cover was not fastened and we temporally put a nylon fastener in and called the service shop to get the vehicle inspected for any other issues. The report came back with a inner fender well liner missing, the cracked battery sensor ,camera aim sensor issue and other minor engine issues like a leaky valve cover gasket. We called service about how the inner fender shroud turned up missing and they said it was missing for a long time. I then asked why it wasn't reported when he changed the CVT oil and she said it wasn't a safety concern but commented that it could allow water to get in and cause sensor failure. But "THAT"S NOT A SAFETY CONCERN". My son is driving the car back to OHIO and I'm continuing to contact service to resolve what I consider poor service performance and service. My son and I know the the battery sensor was damaged in the shop. Looking at their service report the exterior inspection was checked green. After all of this we decided to do further checks on the undercarriage and found the nylon fasteners missing on the front shroud. WOW! I can't trust their service department after this episode and we just bought a new car there which I would not have done knowing what I experienced with service. I'm will continue to seek reasoning and closure to these issues but my trust in service is completely gone. I'm hoping they have video cameras in the work bays so they may review the work done on our car. I suggest to all when bring a car for service, mark items like oil filters, air filters, and take pictures of the car inside and out to ensure that work was done professionally. More

Excellent service. Estimate was accurate. Honest; I thought I might need a new battery. Just needed the connection tightened. Estimate was accurate. Honest; I thought I might need a new battery. Just needed the connection tightened. More

This is the third vehicle we’ve purchased from Matthew Russell at Gary Yeoman’s Honda, and every time has been a fantastic experience. Most recently, we bought a Honda Civic Hybrid — and believe it or not Russell at Gary Yeoman’s Honda, and every time has been a fantastic experience. Most recently, we bought a Honda Civic Hybrid — and believe it or not, I like it even more than my Audi A3! Matt made the entire process easy and stress-free, as always. He’s professional, knowledgeable, and truly cares about his customers. We wouldn’t go to anyone else. Highly recommend! More

Let me start by saying like many others I HATE car shopping. It is always such a stressful experience where I feel overwhelming and pressured in many cases. My experience with Gary Yeomans Honda w shopping. It is always such a stressful experience where I feel overwhelming and pressured in many cases. My experience with Gary Yeomans Honda was nothing like what I was used to. I went with my daughters and one of them got a car on day one. We worked with Eric (Sales), Roy (Sales Manager), and Britney (Finance). They are all AMAZING! There was no pressure and they were very open and honest and really worked with us. Two days later I went back with my daughters and the other one got a car and I got a car. Both us of us were in very bad upside down situations and they were able to help us. My daughter worked with Eric (Sales), Roy (Sales Manager) and Britney (Finance) again and I worked with Cierra (Sales), Dan (Sales Manager) and Britney (Finance). I highly recommend this dealership for anyone who needs a new car and wants a better experience than most of us are used to. More

They were easy to deal with, we made the deal via phone and email. Cierra P. was great, honest and worked for us. The Finance Manager Mike was quick and provide solid information. Delivery was perfect. W and email. Cierra P. was great, honest and worked for us. The Finance Manager Mike was quick and provide solid information. Delivery was perfect. We have used this dealership to maintain our older Honda also. More

I recently planned a long trip - so made an appointment with Lisa, my Service Adviser, to have my care inspected. I was so lucky because she arranged for me to come in immediately. My 2018 Honda CR-V was with Lisa, my Service Adviser, to have my care inspected. I was so lucky because she arranged for me to come in immediately. My 2018 Honda CR-V was inspected, and checked all over - inside and out - to make sure everything was working properly; all fluids were filled, battery checked, you name it!! Afterwards, I received the Inspection Report. My Honda report was 100% - All of this happened quickly and efficiently. I am so pleased with the Service Department. Lisa made sure I was pleased. She's great at her job and you can tell she is passionate about it as well. More

Service on my 2024 Honda CRV. Thomas greeted us as soon as we pulled in. Watch my car get serviced through the window. Service tech did a great job. Would high recommend this deal Thomas greeted us as soon as we pulled in. Watch my car get serviced through the window. Service tech did a great job. Would high recommend this dealership. More

I dropped off my vehicle at the Gary Yeomans Honda service. Where I meet Garret for the second time. The first time I meet Garret and had my vehicle serviced it was quick and he would call me and upda service. Where I meet Garret for the second time. The first time I meet Garret and had my vehicle serviced it was quick and he would call me and update me about my vehicle. The second time was also the same. He’s very reliable and I knew I could trust him from our previous experience. He’s awesome and quick. He was straightforward with me and told me what the problem was and how we could get it resolved. Thank you Garret for your time and your great service. You make my experience at Gary Yeomans superb! More

Always polite and friendly customer service, although it is far from my home it is my go to place. is far from my home it is my go to place. More