Gary Yeomans Honda

STAY AWAY FROM HERE! Most unprofessional crooked xxxxxxxx operation I have ever dealt with. Made an offer on a 2022 Jeep Cherokee for my wife three weeks earlier for $2 Most unprofessional crooked xxxxxxxx operation I have ever dealt with. Made an offer on a 2022 Jeep Cherokee for my wife three weeks earlier for $24000 cash out the door. Nick, the salesperson said that they could not do that. A week later Nick called me and left a message that they were good with my offer for $25000. I did not respond. Last Friday he called and again said they were good with $25000. I explained my offer was $24000. He called back and sad they had accepted my offer and made an appointment for today, Sunday, 9/14/25 to pick the car up. He had me email her drivers license and insurance card to get things setup ahead. Got to the dealership with my check in hand, Nick was not there. I explained we had already made the deal and were there to pick up the car. Paperwork was not even started. The person we dealt with finally put numbers on the desk showing total cost of just under $28000. I told her the deal was $24000. She got who I assume was the sales manager who came out denying everything and trying to confront me. Belligerent xxxxxxx, A complete waste of our time. WILL NEVER GO THERE AGAIN AND WILL POST THIS MESSAGE EVERYWHERE I CAN TO WARN OTHERS. Start spreading the news! More

Brandy, my service advisor, is great at getting repairs covered under my Ally warranty. I call her direct to schedule appointments and to discuss future maintenance needs. covered under my Ally warranty. I call her direct to schedule appointments and to discuss future maintenance needs. More

Not satisfied at all. I believe that they put an old spark plug in my car. It resulted in my car running funny. I took possession of my car and it ran worse then when I to I believe that they put an old spark plug in my car. It resulted in my car running funny. I took possession of my car and it ran worse then when I took it in. The estimate that they provided was incorrect. I took the car to another repair shop and it was found that there was an old spark plug. The spark plugs were replaced several months ago. The spark plug that was put in the car did not match the other ones. They are not replacing parts but will give you an estimate for crap. Trying to rip you off. I guess they thought that I was going to let them do the work. Then they were going to replace the plugs and charge me almost 10,000 for absolutely nothing. They can’t be trusted. It’s awful that they are a bunch of thieves. I will never bring my car back to them again. More

We took our 2017 Honda accord to get the CVT transmission oil changed. They completed the service and listed other issues that they found wrong with the vehicle. we were surprised that they mention the batte oil changed. They completed the service and listed other issues that they found wrong with the vehicle. we were surprised that they mention the battery sensor was cracked while the day before we open the hood to jump start the vehicle and did not have that issue with the sensor. My son drove the car home and noticed a rattling sound on the driver front tire area. we saw that the bottom shroud cover was not fastened and we temporally put a nylon fastener in and called the service shop to get the vehicle inspected for any other issues. The report came back with a inner fender well liner missing, the cracked battery sensor ,camera aim sensor issue and other minor engine issues like a leaky valve cover gasket. We called service about how the inner fender shroud turned up missing and they said it was missing for a long time. I then asked why it wasn't reported when he changed the CVT oil and she said it wasn't a safety concern but commented that it could allow water to get in and cause sensor failure. But "THAT"S NOT A SAFETY CONCERN". My son is driving the car back to OHIO and I'm continuing to contact service to resolve what I consider poor service performance and service. My son and I know the the battery sensor was damaged in the shop. Looking at their service report the exterior inspection was checked green. After all of this we decided to do further checks on the undercarriage and found the nylon fasteners missing on the front shroud. WOW! I can't trust their service department after this episode and we just bought a new car there which I would not have done knowing what I experienced with service. I'm will continue to seek reasoning and closure to these issues but my trust in service is completely gone. I'm hoping they have video cameras in the work bays so they may review the work done on our car. I suggest to all when bring a car for service, mark items like oil filters, air filters, and take pictures of the car inside and out to ensure that work was done professionally. More

Excellent service. Estimate was accurate. Honest; I thought I might need a new battery. Just needed the connection tightened. Estimate was accurate. Honest; I thought I might need a new battery. Just needed the connection tightened. More

This is the third vehicle we’ve purchased from Matthew Russell at Gary Yeoman’s Honda, and every time has been a fantastic experience. Most recently, we bought a Honda Civic Hybrid — and believe it or not Russell at Gary Yeoman’s Honda, and every time has been a fantastic experience. Most recently, we bought a Honda Civic Hybrid — and believe it or not, I like it even more than my Audi A3! Matt made the entire process easy and stress-free, as always. He’s professional, knowledgeable, and truly cares about his customers. We wouldn’t go to anyone else. Highly recommend! More

Let me start by saying like many others I HATE car shopping. It is always such a stressful experience where I feel overwhelming and pressured in many cases. My experience with Gary Yeomans Honda w shopping. It is always such a stressful experience where I feel overwhelming and pressured in many cases. My experience with Gary Yeomans Honda was nothing like what I was used to. I went with my daughters and one of them got a car on day one. We worked with Eric (Sales), Roy (Sales Manager), and Britney (Finance). They are all AMAZING! There was no pressure and they were very open and honest and really worked with us. Two days later I went back with my daughters and the other one got a car and I got a car. Both us of us were in very bad upside down situations and they were able to help us. My daughter worked with Eric (Sales), Roy (Sales Manager) and Britney (Finance) again and I worked with Cierra (Sales), Dan (Sales Manager) and Britney (Finance). I highly recommend this dealership for anyone who needs a new car and wants a better experience than most of us are used to. More

They were easy to deal with, we made the deal via phone and email. Cierra P. was great, honest and worked for us. The Finance Manager Mike was quick and provide solid information. Delivery was perfect. W and email. Cierra P. was great, honest and worked for us. The Finance Manager Mike was quick and provide solid information. Delivery was perfect. We have used this dealership to maintain our older Honda also. More

I recently planned a long trip - so made an appointment with Lisa, my Service Adviser, to have my care inspected. I was so lucky because she arranged for me to come in immediately. My 2018 Honda CR-V was with Lisa, my Service Adviser, to have my care inspected. I was so lucky because she arranged for me to come in immediately. My 2018 Honda CR-V was inspected, and checked all over - inside and out - to make sure everything was working properly; all fluids were filled, battery checked, you name it!! Afterwards, I received the Inspection Report. My Honda report was 100% - All of this happened quickly and efficiently. I am so pleased with the Service Department. Lisa made sure I was pleased. She's great at her job and you can tell she is passionate about it as well. More