Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gastonia Chevrolet Cadillac Buick GMC
Lowell, NC
237 Reviews
Gastonia Chevrolet Buick GMC is the premier car dealer in the greater Charlotte area. Browse our inventory of new Chevy, Buick and GMC vehicles as well as used cars for sale. Find monthly special offers and schedule service online. Get auto repair and maintenance done at the Gastonia Chevrolet Buick GMC Service Center in Lowell, NC.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 237 reviews
January 31, 2017
No One Better I've been coming to McKenny's for years. I only ask for: Service Advisor (Ryan Ghantt) and Service Technician (Mike Hagan). These two gentlemen hav I've been coming to McKenny's for years. I only ask for: Service Advisor (Ryan Ghantt) and Service Technician (Mike Hagan). These two gentlemen have treated me like. I'm the only one there. Even though they have many there. That they are attending too. **All I have left to say is. RYAN GHANTT & MIKE HAGAN, ARE SIMPLY THE BEST !! More
by DAVID ALEXANDER
January 18, 2017
Service Dept. We have taken our cars to McKenney for service for several years now. Any time we had a service issue that required multiple tries to fix, it was obv We have taken our cars to McKenney for service for several years now. Any time we had a service issue that required multiple tries to fix, it was obvious the service adviser and technicians were trying hard to solve the problem. And they have quite a challenge with a 2000 Pontiac Sunfire with 196,000+ miles on it that was salvaged years ago! We've known Tim Spivey for 20 years so we usually work with him but we've found Clif Calvert and other advisers to be dependable as well. We do have a struggle paying the charges sometimes but occasionally McKenney has special service deals to help. Wallace & Lorelei Garrett More
by McKenney Fan
January 18, 2017
Corvette Service David Horne was helpful, pleasant, and professional. David Duncan also came out to speak to me about the Corvette. Both most appreciated. Seemed to David Horne was helpful, pleasant, and professional. David Duncan also came out to speak to me about the Corvette. Both most appreciated. Seemed to care about me and my car. More
by Greydon Cruse
Employees Worked With
David Horne, David Duncan
November 22, 2016
Sales and service department I have bought my last 4 vehicles at McKenney Chevrolet. My husband has bought his last 3 there. I have always had my cars serviced there. I have alway I have bought my last 4 vehicles at McKenney Chevrolet. My husband has bought his last 3 there. I have always had my cars serviced there. I have always been pleased with the service that I have received. I will continue to buy my cars from Mckenney. More
by Leigh
October 14, 2016
Good Service I recently had to take my car in for repairs and received excellent, friendly, helpful, and courteous service. The whole service team is excellent. I recently had to take my car in for repairs and received excellent, friendly, helpful, and courteous service. The whole service team is excellent. I also received a very nice Thank You! email from them. More
by Bill753
August 22, 2016
Worst Service Department Let me start by stating I have bought every car I have ever owned from a McKinney Dealership but after dealing with the Chevrolet Service Department o Let me start by stating I have bought every car I have ever owned from a McKinney Dealership but after dealing with the Chevrolet Service Department over our 2013 Chevy Captiva I will take my business else where. We have had that vehicle in the shop for the same traction control light four times now the light just flickers every now and then and on top of that the catalytic converter is clogged and leaking carbon monoxide but they can't do anything about it until the car doesn't run or a light comes on. Tim has proceeded to tell my wife to just drive it until it breaks which is a Wonderful thing to say to someone who drives in rush hour traffic everyday. Way to look out for your customers. More
by JWard1
Employees Worked With
August 06, 2016
New Colorado truck Went into dealership with no expectations of driving away in a new truck. However Matt Surbeck and Bill Starke very quickly went to work showing me t Went into dealership with no expectations of driving away in a new truck. However Matt Surbeck and Bill Starke very quickly went to work showing me trucks and working to get me the exact vehicle I wanted. Extremely satisfied and walked away with money in my pocket. If you are in the market for a vehicle you owe it to yourself to give Matt and Bill at shot at your business you will not regret it. More
by TODD225
Employees Worked With
Jace Stowe, Matthew Surbeck, Robert Jacobs, Bill Starke
June 28, 2016
Potential Buyers Read, Read I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person an I have an unfortunately bad review of McKenney. As a matter of fact, whenever I get into my car, I literally think of McKenney and my sales person and get frustrated and sick to my stomach. That is absolutely no exaggeration although I wish that it were. We bought a "Certified Pre-Owned" Traverse in October 2015. I've already had to take it for major service three times. It's already leaked oil in the cylinders due to the head gaskets leaking. This caused the vehicle to smoke. The vehicle has been wrecked prior to my ownership. Not disclosed to me although Certified Pre-Owned vehicles pass a "101 point inspection" that includes emblems and floor mats (read on). Oil all over my driveway now. The tailgate does not have the Traverse emblem on it, but does have the McKenney sticker which I find humorous. I've left it on there so when people ask what kind of vehicle it is; I can share my story. I have used old carpet for floor mats b/c "it didn't come with any" (per the salesperson), but certified vehicles are supposed to. There is currently an awful whine in the transmission. It is just a really bad situation. I am counting the days until I can trade this car back in and get something reliable for my family. I love the Traverse model, but I wanted a reliable one. I'm at 40,000 miles with oil in my cylinder, no floor mats, a whine in my transmission, oil everywhere on my driveway, no emblems, and who knows what else that hasn't come to fruition yet. I hate even driving it. Luckily, it's my wife's to drive although I worry about when it's going to stop running and we are going to be in an even bigger hole. The local dealership I've taken it to for repairs has said that it had no business being "Certified Pre-Owned" . The tailgate has been replaced. If it were ever to have to be removed it should be a challenge as the bolts are good and rounded off. Really frustrating. Unfortunately...even though touted as a great dealerships and most of the older reviews say the same, I urge all potential buyers to move a lot further than the Carfax (which was clean) and inspect the vehicle very, very carefully. They aren't big on disclosing issues. You are more than welcome to see mine. I am counting the days until I can get it off my hands albeit at a huge loss. Check, check, check....long gone are the days of being able to put trust in auto dealerships. There priority is moving vehicles, not checking them before they do. More
by JameyH
June 01, 2016
Courteous, and Friendly Service What can I say - I received the best, courteous and friendly service from your service team. I also appreciate the e-mail I received so quickly sayin What can I say - I received the best, courteous and friendly service from your service team. I also appreciate the e-mail I received so quickly saying 'Thank You! ' for coming in to get my car taken care of from you - McKenny Chevrolet More
by Bill753
Employees Worked With
Clif Calvert, David Horne
May 25, 2016
David Duncan is the Corvette expert. I drive past 2 Chevrolet dealers for service on my 2015 Corvette. David Duncan at McKenney is the only person I trust to work on my car! I drive past 2 Chevrolet dealers for service on my 2015 Corvette. David Duncan at McKenney is the only person I trust to work on my car! More
by wilross3
Employees Worked With
David Duncan
