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Gastonia Chrysler Dodge Jeep RAM

Gastonia, NC

4.6
4,168 Reviews
Gastonia Chrysler Dodge Jeep Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge, Jeep and Ram vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 2339 East Franklin Blvd to see for yourself!
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2339 E Franklin Blvd

Gastonia, NC

28054

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Showing 4,168 reviews

March 27, 2023

I felt as I was belittled, and forced into a deal I did not want. I felt as I was being held hostage as I did not have access to my keys was forced into an anxiety attack and stuck with a car payment I can More

by tflores931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Todd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon was horrible , Carlos Ratto
Mar 27, 2023 -

Gastonia Chrysler Dodge Jeep RAM responded

Ms. Flores, I can assure you that we treat all customers with respect regardless of age, gender or cultural heritage. We recognize that purchasing a vehicle is a serious decision. After speaking with the finance representative that helped you, I understand that he encouraged you to take your time with the decision and you decided to proceed. It is our goal for every customer to be satisfied. Unfortunately, Once a contract has been finalized with the lending institution, we are unable to reverse the transaction. I would like to speak with you to discuss options for potential solutions. You can contact me at 704-215-5889 or you can email me at rfox@gastoniadodge.com. Rebecca Fox, Customer Relations

March 26, 2023

Very professional at what they do got me in and out in no time great service More

by mossdanny24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Annabel was a pleasure to work with. She went the extra mile to serve us. Thanks More

by magi1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stroupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

My only negative comment would be the lack of ability to make appointments at this dealership. More

by Red King
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Great job all around help ful in every way not a very long wait thank yall More

by blueridge67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Friendly, helpful, i recommend to all my friends. Diesel mechanics are outstanding. Service reps rock! More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Haley was awesome. She kept me abreast of what they were doing. I recommend Gastonia Chrysler Dodge Jeep Ram to any one that wants their vehicle serviced with friendly More

by revasned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn was a lifesaver.
March 24, 2023

This is a great place to buy a new car and the maintenance people are all good at what they do More

by elfradsanders1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

I had a great experience with my oil change and the gentleman I dealt with was very helpful and efficient with my service More

by ncmom72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

They work hard to make you feel comfortable. They work as fast as they can on your vehicle. I like this service dept. More

by DENABOGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
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