I purchased a vehicle in 2016, a new Altima S. I intentions when I went there was for a used vehicle because I knew my budget and I did not want a high car payment. After being there for several hours and never looking at the used vehicle I came for I was convinced to get the new car because of the warranties and rebates. Then I was told if I paid for 12 straight months on time I can walk on the lot and pick anything. Well needless to say that didn't happen because my car payment is close to $500 when I made it very clear my budget was $300-$350. At the time of the purchase I was new to the area, no family, and off the public transportation line so I was stuck, and accepted the. My issue is the vehicle clearly sells for around $18,000-$20,000 and my loan is $31,000. Its not that many taxes, tags, and fees. I was told it was because I had all the bells and whispers. I HAVE THE S THE BASE MODEL. The used Altima I wanted had all the bells and whispers but not my car. So I tried to turn it in recently for something smaller with a lower note, and they ran my credit again knowing they have me upside down in this vehicle. I can't even refinance my home because of what's still owed on the vehicle, and its more than what 2018s are being advertised for. To top it off my car has been sitting in the service center for 4 days now because the transmission is going out. Wasn't even offered a loaner vehicle until I called asked about it. They really took advantage of the fact this was first new vehicle I ever purchased. Be careful going there. They have excellent salesman that make you feel really comfortable so when the finance part comes into play they have built a level of trust and you get bit in the butt!!! I knew it was too good to be true!!!