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Gates Chevrolet of South Bend
South Bend, IN
125 Reviews
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Showing 125 reviews
February 11, 2019
2006 VW - BROKEN STARTER WIRE THEY WERE ABLE TO FIX IN 2-1/2 HOURS, VERY CURTIOUS, FIXED WHAT NEEDED TO BE FIXED WITHOUT TRYING TO SELL ME SOMETHING I DIDN'T NEED. GOOD JOB. THEY WERE ABLE TO FIX IN 2-1/2 HOURS, VERY CURTIOUS, FIXED WHAT NEEDED TO BE FIXED WITHOUT TRYING TO SELL ME SOMETHING I DIDN'T NEED. GOOD JOB. More
by brook910
Verified CustomerEmployees Worked With
Brian Stanton
Helpful February 06, 2019
Dissatisfied I always get my oil changes here and recently started to get my tires rotated. However when I left there, I reviewed my sheet from the mechanic and he I always get my oil changes here and recently started to get my tires rotated. However when I left there, I reviewed my sheet from the mechanic and he did NOT mark a single box! I was very disappointed in the service. More
by RAQUELCRUZ55
Employees Worked With
No one
January 31, 2019
Finished product looks great Final product looks fine, took a little longer than expected, and was disappointed on how little knowledge of the job's status cust srv reps had with Final product looks fine, took a little longer than expected, and was disappointed on how little knowledge of the job's status cust srv reps had without having to go ask someone else. More
by BOSNOV62
Employees Worked With
Isaia
December 09, 2018
Worst experience ever! This is probably going to my last time coming here. Only had the car for 3 months and now I have to pay for the transmission which your dealership did This is probably going to my last time coming here. Only had the car for 3 months and now I have to pay for the transmission which your dealership did not diagnose before selling out the car. You people are so unfair with you policy. The worst experience so far. The car started to jerk and engine light came on. Was told it had something to do internal with the transmission and wires. How is that my problem? Why should I be the one dealing with this. Your salesmen and finance guys don’t even care all they want is the money. You also told me the tires would be replaced but that did not happen because I found out there was a nail in the tires. And now I’m stuck with paying for a car that had no major service and maintenance done before being sold. I understand it is a used car and all but those should be the ones to look at more. Because all you dealerships care about is keeping a good record why don’t you make this your priority to make sure cars like this wouldn’t give people problems. More
by OYATAB
Employees Worked With
Brian Toole
December 08, 2018
Bad service I went in for a oil change now my check engine lights on. I called to tell the manager he told me to bring the car in and if it was something they did I went in for a oil change now my check engine lights on. I called to tell the manager he told me to bring the car in and if it was something they did they would fix it but if not they’ll charger me for a diagnostic fee smh I wasn’t on before More
by lgoodman520
Employees Worked With
Brian Toole, Brian Toole
