Back

Gates Chevrolet of South Bend - Service Center

South Bend, IN

4.3
172 Reviews

172 Reviews of Gates Chevrolet of South Bend - Service Center

Sort by
August 30, 2025

I paid for my car to be released as I got off of work after hours. Keys were not placed with vehicle. I had to work out of town and my vehicle was broken into. I was told gates is not responsible since m More

by Cadams21
Recommend Dealer
No
August 28, 2025

Heather, was welcoming and professional. Location is clean & staff professional as well as timely in completing service work. More

by bjacquie75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
August 25, 2025

They addressed the issue with my truck right away. No waiting. A technician was working on my problem within 15 minutes. I was out of there about 30 minutes later. More

by Ifsikorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who they were.
August 25, 2025

We appreciate the knowledge and expertise the Gates Chevy Staff demonstrated! Thank you!!! Although they were busy; they were able to service my vehicle sooner than anticipated! More

by VALERIEPOPE929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod
August 21, 2025

This truck has had problems with engine misfiring and apparently GM doesn’t know what the problem is. I just got the truck back and it has the same issue still. Very frustrating More

by steve.gehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
August 21, 2025

The dealership was fine. Wasn't happy they promised my son a job if I bought the vehicle. My son didn't get the job More

by BLAZEGIRL2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
August 20, 2025

New canyon has hadproblems and codes since it was purchased. Still runs terrible. Didn’t replace anything this last time they had it More

by steve.gehring
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
August 18, 2025

Had me in and out in a timely manner. Did great work - got me back on the road without an issue! More

by GATESJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Very professional Each time I goes there, the experience is amazing. Positive, outstanding workers, never had an issue when I bring my car, and wonderful More

by relentlesswarrior1
Recommend Dealer
Yes
Employees Worked With
Heather
August 07, 2025

I don't think that putting lube on a stuck seat which literally took them 5 minutes should have cost $70. I'll remember that when I get a new vehicle. I've been a long time customer but that maybe changi More

by burgessinsb1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...