Gates Chevrolet of South Bend - Service Center

I had body shop repair on my Toyota. I had most of my conversations with Mike. Mike was very professional and answered all my questions. The repair looks good. I was exceptionally glad the repair got don conversations with Mike. Mike was very professional and answered all my questions. The repair looks good. I was exceptionally glad the repair got done sooner than what I was told. I have only one concern and that is I found the back seat had smudges on the passenger side. I know they were not there before the repair because I had to take the 3 layers of dog seat covers off so the back seat could be taken out for the repair according to the job description. Otherwise, I have no complaints. More

Came in to have battery replaced. Top cover was left lying (rattling) on top of the engine uninstalled. Had to return to have it installed. lying (rattling) on top of the engine uninstalled. Had to return to have it installed. More

I found it very easy to schedule, their service was prompt and good explanation of services and answering of my quesitons. I would certainly use Gates body shop again. prompt and good explanation of services and answering of my quesitons. I would certainly use Gates body shop again. More

Everything Teena told me was done & she kept me updated on progress. Work was also done to my expectations as told to me by Teena. on progress. Work was also done to my expectations as told to me by Teena. More

As always I find the service to be great. The staff is honest and the prices are reasonable. I was also glad my wait was short. The waiting room was clean. honest and the prices are reasonable. I was also glad my wait was short. The waiting room was clean. More

Brian and Teena were really great. They and the technician worked on trying to figure out the problem with my car, since it was not obvious. technician worked on trying to figure out the problem with my car, since it was not obvious. More

Mike was very helpful and easy to work with. The job was completed in the promised time. One little issue afterwards but he addressed it. completed in the promised time. One little issue afterwards but he addressed it. More

Teena was very helpful and informative. I was able to get in and out quickly and the job seems to be done well. The waiting area was clean and quiet. get in and out quickly and the job seems to be done well. The waiting area was clean and quiet. More

First time for me, and will definitely be back for every oil change and service. Employees are all very polite, efficient and thorough. Also done in a timely manner. oil change and service. Employees are all very polite, efficient and thorough. Also done in a timely manner. More

Waited almost 2hours and still hadn’t gotten my car in . Was only told it would be an hour. So I left without being serviced Was only told it would be an hour. So I left without being serviced More