Gates GMC Nissan

Outstanding Customer Services I bought a 2014 Buick Encore and Martin Quinones did a great job, he was professional, friendly, his customer services was excellent,after i bought th I bought a 2014 Buick Encore and Martin Quinones did a great job, he was professional, friendly, his customer services was excellent,after i bought the Buick Encore he was over every little botton in my car to shows me how it work, also Eric Gates help to closed the deal in record time with the litlle time that i had. What a great team! More

"Gates is best - no contest!!" How many ways can EXCELLENT describe the people at Gates in North Windham? I am not certain about the exact number, but everyone from the person who How many ways can EXCELLENT describe the people at Gates in North Windham? I am not certain about the exact number, but everyone from the person who cheerfully answers the phone to the mechanics who skillfully do the hands-on vehicle work, all of them have provided us with EXCELLENT experiences. Although we did not purchase our two vehicles from Gates, we have brought them there to be serviced. Why???...because Paul Bacon, the gentleman who 'sold' us both of them, joined the Gates team! We have encouraged friends to seek his advice when they had problems with their vehicles and solutions provided elsewhere were far from optimal. When it is time for us to bid farewell to our vehicles, Paul will be our 'go to' guy for sure! In the Service Department, Randy Ingle is just terrific. He manages to fit our 'emergencies' into the busiest of schedules. We are exceedingly pleased with all of our experiences at Gates which even include a ride to or from home when necessary. Now, that is service above and beyond for sure!!!! More

Great Experience Start to Finish! Timeliness, Responsiveness, Friendliness, Knowledge base, Accountability, & Follow Through= A+! My family recently bought a used vehicle, our first G Timeliness, Responsiveness, Friendliness, Knowledge base, Accountability, & Follow Through= A+! My family recently bought a used vehicle, our first Gates purchase, with the assistance of Jim Satalino, Nate Rameaka, Nick Truax, Tomas Gates and other helpful Gates team members. We look forward to depending on them for automotive care and purchases in the future! The first and only experience in our vehicle buying lives of it's kind --Thank you! More

Gates Gets It! My husband and I have bought our last three vehicles with salesman Paul Bacon, and he has always delivered an exceptional buying experience. He is fri My husband and I have bought our last three vehicles with salesman Paul Bacon, and he has always delivered an exceptional buying experience. He is friendly, professional, and knowledgeable. Nick Truax in Finance also worked diligently to find us the best rates. Together, Nick and Paul got me into exactly the car I wanted with no hassle. We will definitely be back to see them when it's time for the next one! More

The Best Shopping Experience I went back to Gates to get a new truck from Bob Lussier. This was the second truck I bought from Bob. I told him exactly what I needed and how much I went back to Gates to get a new truck from Bob Lussier. This was the second truck I bought from Bob. I told him exactly what I needed and how much I wanted to spend and with a little work he got me into the truck I wanted for less. I've been dealing with Bob and the service department at Gates GMC since 2012 and they have been great. More

Excellent Went to go trade in my truck and get a new car for my growing family and they were nothing but helpful. They were able to give me the best deal for my Went to go trade in my truck and get a new car for my growing family and they were nothing but helpful. They were able to give me the best deal for my truck and work out the best deal for a new car. On top of not having to worry about paying for maintenance for 2 years, which is a huge plus, they also make sure you know everything about the car your buying before you leave. More

Finally a Dealership that is Honest!!!!!!! This is the second vehicle I have bought from Gates Gmc/Buick. I couldn't be more impressed!!!! Ryan the sales manager was simply fantastic as was Bri This is the second vehicle I have bought from Gates Gmc/Buick. I couldn't be more impressed!!!! Ryan the sales manager was simply fantastic as was Brian and Eric. I wanted a specific truck. Ryan's effort was unbelievable. He found it New York and had it there in two days. Not only that the price was extremely good as was the value of the trade in. They kept their word every step of the way. I have bought many cars/trucks in my time from many dealerships. The extra 45 minute travel was more than worth it. I will be recommending them to everyone I know. When they say "Gates Gets It" it is not just words they really do GET IT!!!! Sincerely, L. John Stevens More

Outstanding I needed a new truck as the old one was getting tired. Nate put me in a Used Dodge with low miles to keep me on the road as I am a transporter. The wh I needed a new truck as the old one was getting tired. Nate put me in a Used Dodge with low miles to keep me on the road as I am a transporter. The whole experience with the Gates crew was OUTSTANDING!!! This will be my go to dealer starting forward and should be yours to. Always helpful and not pushy. Along with there free service plan for used vehicles they take the time to show you every aspect of there business. 5 star dealer!!! More

My Best Car Buying Experience Ever I am a first time buyer at Gates GMC Buick-Nissan Inc in N. Windham, CT with my purchase of a new 2014 Nissan Xterra S. The overall experience was exc I am a first time buyer at Gates GMC Buick-Nissan Inc in N. Windham, CT with my purchase of a new 2014 Nissan Xterra S. The overall experience was excellent from start to finish. Transactions to purchase were done primarily by phone and internet with Jimmy Yilmaz (Sales) and Tomas Gates (Sales Mgr). Jimmy helped to answer all my questions quickly. In addition, he was key to assuring me that Gates would work with me to ensure a fair price. I did some homework using TruCar and Edmonds data to develop a fair price for both buyer and seller. Tomas reviewed my proposal and worked with me via emails to quickly agree upon a final selling price and out the door price without haggling back and forth. It was the quickest decision made without hesitation or adding on items that I did not want. There was no high pressure sales or attempts to change pricing at last minute. It was the most professional and lowest stress purchase of any auto in my life. Then, I met Nick Truax (Finance Mgr) who is a class act. The most professional, competent, and nicest guy you could meet. He worked quickly to get me the best loan interest on the market and made filling out all the paperwork a pleasure which is normally an annoying task. Nick also helped me to get to the dealership since I lived about 1 hour away and made it possible for me to take the vehicle home on the same day considering a vehicle purchase in CT with registration in MA. This dealership went out of their way to help me through all steps in this purchase and I am grateful for their help. I highly recommend them based on what I feel was my best car buying experience since 1962 when I bought my first car. My thanks to all since it takes many people behind the scenes to build a dealership with strong leadership, people that take such pride in their work, and value their customers highly! Fred Valego Jr More

Brian Philips & Gates GMC - Great experience!!!! This is the 2nd purchase I have made with Gates GMC and I will be a loyal customer for every car that I buy!!!! Brian Philips was extremely friendly, This is the 2nd purchase I have made with Gates GMC and I will be a loyal customer for every car that I buy!!!! Brian Philips was extremely friendly, answered all of my questions, showed me options that I honestly did not think I would be able to get with a vehicle purchase. I am now leasing a brand new 2014 Buick Encore which I never thought was even in my price range. Tomas Gates and Brian Philips listened to what I was looking for and worked to get me into the vehicle that fit me and my wants and needs. This is an excellent dealership and I have always had a great experience there!!! My only suggested feedback would be to make the experience faster as it typically takes 4-5hrs to purchase a vehicle. I spoke to another woman who had her two small children there and they were there the same amount of time with me. Not a desireable situation with or without children, spending an entire day at a busy dealership is a challenge in itself. Brian Philips made the experience pleasant and worked hard to make sure I was happy in the long run. Thank you so much Brian and Gates GMC!!! More