Gates GMC Nissan | Page 328

Great leasing experience! I went to Gates just to look at my options, as I wanted to surprise my husband with a new car. My intent was to look and then to lease within the next I went to Gates just to look at my options, as I wanted to surprise my husband with a new car. My intent was to look and then to lease within the next few months. Well, I left there that night with two options of cars and emailed that night to inform Rick which one I wanted. He was awesome to work with and helped make my surprise a great one. I was surprised that the pricing was better than I thought (which I saw on the website before going to Gates), and they had enough car color options to pick the color I wanted. The next day when I went in to sign paperwork, several staff welcomed me back and everyone was pleasant from the first moment. They were also great a few days later when I took the car we were giving to my husband's parents to get detailed and I forgot to pick it back up before closing. I love Gates and am happy I made the initial call and ended up leasing from them. My husband was very surprised too! More

Great experience I had a great experience at Gates. Jimmy and the other staff were very friendly and helpful. They go out of their way to make you comfortable. I woul I had a great experience at Gates. Jimmy and the other staff were very friendly and helpful. They go out of their way to make you comfortable. I would definitely recommend them. More

Jimmie Bletsch & Nick Truax one CLASS ACT! After two recent tragedies my wife dealing with the loss of her Son & most recently her 2013 Nissan was totaled. We went back to Nissan of Norwich whe After two recent tragedies my wife dealing with the loss of her Son & most recently her 2013 Nissan was totaled. We went back to Nissan of Norwich where last year she purchased the Nissan, boy have things changed! Sam Ismail general sales manager, WAKE UP! Treat your returning customer with some compassion & understanding, NEVER AGAIN! Recently read a similar review on their website where a woman’s husband is having medical issues & was dealt with in the same manner. She could not praise Gates Nissan enough, so we decided to give them a try. Let me state the overwhelming professionalism was truly unbelievable! We all know that Auto dealers have to make money hey that is there business, but the people at Gates go above & beyond. I submitted an online application within 30 minutes received a call back from there sales rep Jimmie Bletsch. After meeting Jimmie he is truly a down to earth person. No pressures, a kind considerate young man from the initial meeting to the end of her brand new 2014 Nissan. Next the Finance Manager Nick Truax again a kind considerate young man who does everything he can possibly do on the financing part. The people at Gates Nissan are truly Professionals, thanks again Jimmie & Nick for making us feel like Human Beings because you two are a CLASS ACT! Joe & Karen Carchidi More

Great quick experience Really loved the fact after my test drive that even though I was at work the next day instead of calls back and forth we texted which made the process Really loved the fact after my test drive that even though I was at work the next day instead of calls back and forth we texted which made the process much easier! Great customer service! More

A REAL CLASS DEALERSHIP I contacted several dealers for a 2014 Frontier. Paul Bacon was by far the easiest to talk to and work with. He is a true sales professional which y I contacted several dealers for a 2014 Frontier. Paul Bacon was by far the easiest to talk to and work with. He is a true sales professional which you do not find in the mega dealers today. He made this an awesome buying experience and sold me a fantastic truck. When I went into the dealership to get it I was greeted by several people and made to feel at home. Nick Truax handled the finance aspect of it very efficiently and courteously. Paul's follow up is superb as he contacted me several times to make sure I was happy which I am. I came from Southern NH to buy my truck because after talking to several dealers, I was determined that Paul was the person with whom I wanted to do business. My frineds and clients seek my advice when they buy vehicles and you can be sure that if someone wants a Nissan, I send them to Paul. More

" BEST OF THE BEST " I am ecstatic with my 2014 GMC Sierra Truck from Gates. Ralph Clement is the Most Respected Sales Representative I have ever worked with in my forty y I am ecstatic with my 2014 GMC Sierra Truck from Gates. Ralph Clement is the Most Respected Sales Representative I have ever worked with in my forty years of buying vehicles. This is why I buy from Gates in Connecticut when I live in New Hampshire. Ralph is Honest, Sincere, and very Knowledgeable. He goes far beyond the call of duty when it comes to finding you what you want. The excellent service will always bring me and my family back to Gates. Thank you Ralph and Nick for all that you do in making the purchasing experience an exceptional memory of a lifetime. Sincerely, Fred and Suzanne McDonald in NH More

my experience Paul took time to show me many cars that might meet my specific needs, and helped make the purchase process less stressful..the whole process was quic Paul took time to show me many cars that might meet my specific needs, and helped make the purchase process less stressful..the whole process was quick. More

OUTSTANDING SALES AND CUSTOMER SERVICE! I'm 50 years old and purchased a great 2011 Nissan Altima from Paul Bacon and got terrific financing help from Nick . Both of these gentleman treated I'm 50 years old and purchased a great 2011 Nissan Altima from Paul Bacon and got terrific financing help from Nick . Both of these gentleman treated me with the best customer service I have EVER had . Even though I bought a used vehicle , the treated me like I was buying the most expensive vehicle they had ! AND then as I was sitting at Pauls desk another salesman walked by and dropped off a bottle of water without saying a word..just smiled and continued on ..not even interrupting our conversation ! That was just a simple but impressive gesture. After the sale I was then brought around to meet Kevin at the service department whom I had met through a previous vehicle repair and let me say he was awesome as well ..he really made me feel taken care of too ! I TRULY CANT SAY ENOUGH ABOUT HOW AWESOME THEY ALL WERE . THANK YOU ALL FOR MAKING MY EXPERIENCE ONE OF THE BEST I HAVE HAD ANYWHERE . THANK YOU FOR EVERYTHING I LL BE BACK AGAIN AND AGAIN. JUST FOR THE CUSTOMER SERVICE . SINCERELY -GLEN GAYLOR More

Excellent service I am very happy with my purchase (Hyundai Elantra). I will thank Bill Daly for showing me the listing and making things work out the way they did. I w I am very happy with my purchase (Hyundai Elantra). I will thank Bill Daly for showing me the listing and making things work out the way they did. I will also thank Eric Gates for his patience throughout the process.. Everyone at the dealer store was very friendly and made my first car purchase memorable! I will highly recommend it to all my friends looking for cars! More

Friendly and Helpful I had a great experience at Gates. My salesman was extremely friendly and worked with me. I felt he really understood what I was looking for. I would I had a great experience at Gates. My salesman was extremely friendly and worked with me. I felt he really understood what I was looking for. I would definitely recommend gates, and go back when vim ready for a new vehicle. More