
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I have always had a positive experience working with Jay Handfield - very honest, very helpful, caring, understanding and knowledgeable. I would highly recommend Gates Nissan as a dealership - and Jay Han Handfield - very honest, very helpful, caring, understanding and knowledgeable. I would highly recommend Gates Nissan as a dealership - and Jay Handfield for the salesman to work with. More
I am in the process of selecting a new company provided vehicle. I explained up front that I would not be purchasing but would have the vehicle serviced at Gates. Even though Nate understood that his time vehicle. I explained up front that I would not be purchasing but would have the vehicle serviced at Gates. Even though Nate understood that his time spent with me would not result in a sale, he still took the time to show and test drive the Altima and Rogue. He explained all the features of both vehicles and also gave me a complete tour of the facility. It was obvious that he is proud of the dealership and how it is being managed. More
Sharon was pleasent to deal with and helpfull with my concerns and Thomas did the good with my trade in and getting me the best financing for my credit situation.Thank you Roger Kost concerns and Thomas did the good with my trade in and getting me the best financing for my credit situation.Thank you Roger Kost More
Amazing dealership, friendly and informative staff. Great follow up to ensure customer satisfaction. Very clean and we'll maintained building and grounds. Not pushy just helpful. follow up to ensure customer satisfaction. Very clean and we'll maintained building and grounds. Not pushy just helpful. More
COULDNT BE HAPPIER! Jimmy and the team at Gates GMC are amazing. From the first handshake when you walk in you feel like your part of the family. The atmosphere they have created and customer service is un amazing. From the first handshake when you walk in you feel like your part of the family. The atmosphere they have created and customer service is unlike no other! More
I decided to give this rating because the overall experience was great. I felt extremely welcomed and was treated very well. I got the car I wanted and was very pleased with the quality of my new Bui experience was great. I felt extremely welcomed and was treated very well. I got the car I wanted and was very pleased with the quality of my new Buick Encore. More
The staff was very friendly and knowledgeable of the cars they sell. The went out of their way to find us the car we wanted. Great job!!! they sell. The went out of their way to find us the car we wanted. Great job!!! More
Our son suggested we go to Gates and meet with the dealer he did business with, Brian Philips. It was getting close to closing time for the dealership. Brian Phillips was assisting another customer at the t he did business with, Brian Philips. It was getting close to closing time for the dealership. Brian Phillips was assisting another customer at the time. Another dealer assisted us until Brian was available. My husband was interested in a used pickup truck. Ad we walked towards the back of the lot I noticed a pretty Cadillac but my husband's focus was still on a truck. Anyhow he did test drive two pickups and I nudged him to test drive the Caddie. All the while the clock is ticking away . My husband has always had a love of Cadillacs so he finnally decided to test the Caddie. Clock is still ticking away. He decided to get the Caddie. Now we had to meet with the financial department. We asked if we could take the car home until Monday when all the paperwork would be done for our loan. They did let us take it. We did not leave there until 2 hours after closing time. They had so much patience with us as these two gentelmen gave up their time to help us with our vehicle purchase and all the questions we asked. More
We received a 5 star customer service from start to finish, test drove several options to narrow down what would work for our lifestyle. More than friendly service from opening of doors to offering dri finish, test drove several options to narrow down what would work for our lifestyle. More than friendly service from opening of doors to offering drinks and made sure we were being taken care of. Finance department made it happen sat down with us and did their magic with the numbers where it would be affordable and made the transaction a smooth process once that was completed and the keys were handed over they spent time going over all the car options setting up the XM radio and the on star system and programing my iPhone to the car I did not feel rushed and they walked me through all options on my new car so I would feel comfortable driving off in my new car. Gave us the grand tour of the service department. Within a week I received a call to see how I liked my new car and if I had any questions or concerns and they set up my first service for us I cant say enough nice things about this dealership I am glad I was referred here and will refer them as well to family and friends Sincerely Robert & Nichole Boisvert More
I was looking for a new pick-up with an 8 Ft bed and was having a hard time finding the right one. Gates had selection as well as friendly and knowledgeable staff. Nate and Eric made the process easy and al having a hard time finding the right one. Gates had selection as well as friendly and knowledgeable staff. Nate and Eric made the process easy and also did well on my trade in. I would recommend Gates for service and selection. More