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Gates GMC Nissan
North Windham, CT
3,846 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,846 reviews
September 03, 2013
I was seeking to purchase a pickup truck for the fall and happen to locate two: one of which was at this dealership (Gates). I live on the shoreline so it would have been a bit of a ride to pick it up but I happen to locate two: one of which was at this dealership (Gates). I live on the shoreline so it would have been a bit of a ride to pick it up but I was willing to do so if the people working at the dealership were professional, responsive, and helpful. I opted to finance rather than purchase outright for business and tax reasons, and found that Nick (finance guy) was clueless. Multiple phone calls were made to obtain different pieces of the 'puzzle'. But, at least he was capable of writing down the proper phone number and dialing it! Tom - he was another story! He either couldn't record the right numbers or couldn't read his own handwriting! Honestly - almost from the beginning the interactions gave a new meaning to the phrase clueless! Perhaps it is the fact that the dealership is not in a metropolis or perhaps the people working there act like its a 'mom and pop' shop or business, but when I called asking to speak with the owner or obtain his email or be put into his voicemail, I was told by Samantha that she didn't know his email, that he didn't have voicemail, and that she couldn't give me the owners name as the business was in a transition and it was switching to one of the sons. WOW! This is a scary place. Don't waste your time like i did! I ended up purchasing my other selection (the other of the two trucks I had found) at Wallingford GMC - NOW that is a professional dealership! I highly recommend Wallingford! Again, DONT waste your time with Gates!!!!! More
by vjmba
September 02, 2013
It's too bad I can only give everbody a 5, they all deserve at least a 10 or more. Thank you all for a great buying experience! deserve at least a 10 or more. Thank you all for a great buying experience! More
by 6mustang9
Employees Worked With
Justin Cote, salesman at center desk in GMC building, Eric Gates
August 31, 2013
The employees were friendly and they explained everything in a lot of detail and were hospitable; asking me and my dad if we wanted coffee or water. Paul also showed me all of the features of the car and gav in a lot of detail and were hospitable; asking me and my dad if we wanted coffee or water. Paul also showed me all of the features of the car and gave me a tour of the dealership More
by lhershberger8644
August 23, 2013
Pleased from the time I received a phone call from Tom Gates...Thank you and hope to always have a positive experience. Nate was also very professional... Gates...Thank you and hope to always have a positive experience. Nate was also very professional... More
by LesGMC1
August 20, 2013
Gates is an awesome place to go. I will go there any time I need a car and my boyfriend will too. Jimmy was absolutely awesome and helped us through a few long visits to the dealership and made sure we went I need a car and my boyfriend will too. Jimmy was absolutely awesome and helped us through a few long visits to the dealership and made sure we went home happy. We went home with exactly what we wanted. Everyone was so friendly and the whole experience was great, especially as first time buyers. Couldn't have asked for a better salesman and dealership to work with. Thank you gates! -Bobbi&Gregory More
by Bmariemacdonald
Employees Worked With
James Satalino
August 06, 2013
Mr. Clement listened to our needs and addressed them accordingly. He was accommodating, available, and knowledgeable. Over the years we have shopped for many cars and it is usually a hassle. Ralph remov accordingly. He was accommodating, available, and knowledgeable. Over the years we have shopped for many cars and it is usually a hassle. Ralph removed the hassle as much as possible by being direct, candid, and personable. More
by Ferriss
Employees Worked With
July 31, 2013
Even though I felt that I should have received more for my trade-in I was happy with the final results. I have done business with Gates in the past and was happy. my trade-in I was happy with the final results. I have done business with Gates in the past and was happy. More
by Keith89
July 30, 2013
I new what vehicle I wanted and Gates had it. Walked into the dealership and was directed to Brain who answered all questions, joined me for a test drive, agreed on a fair price and quickly closed the d into the dealership and was directed to Brain who answered all questions, joined me for a test drive, agreed on a fair price and quickly closed the deal. Went in the next day and completed all paperwork including insurance and registration. Brain knows his business, is honest and fun to work with. More
by frankreed
Employees Worked With
Brian Philips
July 29, 2013
As soon as I walked in I was greeted and helped out. Everyone I came in contact with was very friendly. I would recommend them to anyone. Everyone I came in contact with was very friendly. I would recommend them to anyone. More
by brenkoz1
