
Gates GMC Nissan
North Windham, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Gates Automotive Group offers a relaxed no pressure atmosphere with a knowledgable sales force. As a well organized unit they make you feel welcome and important as a potential customer which is not al atmosphere with a knowledgable sales force. As a well organized unit they make you feel welcome and important as a potential customer which is not always the case. I will say Elaine and I enjoyed the overall experience of both purchasing and leasing our new vehicles with the Gates people. Thank you, Doug Holman More
Additional Comments: Thomas Gates and Eric Schmidt were Additional Comments: Thomas Gates and Eric Schmidt were outstanding to work with. The three of us worked through a problem I had with an expection Additional Comments: Thomas Gates and Eric Schmidt were outstanding to work with. The three of us worked through a problem I had with an expection of a GMC "Jack" cover box behind the seats. I'm sure they will remember! The pair demonstrated the lengths they would go to to address my concerns. GMC regional and internal service department resources were brought to bear until I had a full understanding of the facts surrounding the absence of "Jack" cover. It wasn't easy but the three of us worked through the issue without losing our cool. While disappointed that GMC has removed the "Jack" cover box on the Sierra reg cabs, I am impressed with the time and effort Thomas and Eric spent with me to address my issue! More
A very good group of people that are really all about making the customer happy with your purchase, and have a genuine concern of your experience at gates. making the customer happy with your purchase, and have a genuine concern of your experience at gates. More
I have purchased four vehicles from Gates over the past few years and have been extremely satisfied with the professional and personal attitude of everyone I have come in contact with. few years and have been extremely satisfied with the professional and personal attitude of everyone I have come in contact with. More
The entire process was painless! Everyone was so helpful! We were impressed with Ralph and Nick, as well as Eric who remembered us when we came back to talk more business! Great staff! We were impressed with Ralph and Nick, as well as Eric who remembered us when we came back to talk more business! Great staff! More
The best car buying experience ever! I will be back for my next car and recommend this dealership and salesman to anyone in need of a car. my next car and recommend this dealership and salesman to anyone in need of a car. More
I felt very comfortable in this dealership. I got honest disclosure of costs and information about both my new car and my trade in. Paul is very thorough and made sure I undestood all of the cars features. disclosure of costs and information about both my new car and my trade in. Paul is very thorough and made sure I undestood all of the cars features. The dealership and service area are exceptional. I definitely will recommend your dealership to my friends to look at both new and used cars. More
Everything was straight forward. Tomas Gates gave me choices of communication on the purchase of the car. I chose email and he gave me a quote that was close to what I was willing to pay. Once we were t choices of communication on the purchase of the car. I chose email and he gave me a quote that was close to what I was willing to pay. Once we were there I came in and the deal was closed. Everyone involved was professonal,and very friendly. More
Completely satisfied with my experience at Gates. Everyone went above and beyond to help me and answer all my questions. And I love my new vehicle!! Everyone went above and beyond to help me and answer all my questions. And I love my new vehicle!! More
We are very satisfied with the service that we have received past and present. If we weren't, we wouldn't have returned to this dealership to purchase our 6th vehicle from them. Service is great and received past and present. If we weren't, we wouldn't have returned to this dealership to purchase our 6th vehicle from them. Service is great and the staff is very helpful and friendly. More