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Gates GMC Nissan
North Windham, CT
3,860 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,860 reviews
January 30, 2012
All staff were very helpful answering all our questions, gave us a very good price, and were pleasant and personable. We were made to feel very welcome and would recommend this dealership to our family and gave us a very good price, and were pleasant and personable. We were made to feel very welcome and would recommend this dealership to our family and friends. More
by jpdecarli
Employees Worked With
Other Employees :
Tomas Gates, Jay Handfield, Bob Lussier, Bob Lussier, Jay Handfield
January 30, 2012
Everyone I delt with was very helpful and friendly. I felt like I was coming home after being away for 5 years which in a sense I was. A real nice bunch of guys to do business with. Glad to be back.. felt like I was coming home after being away for 5 years which in a sense I was. A real nice bunch of guys to do business with. Glad to be back.. More
by catlover1
January 29, 2012
Eric, Jeremy, Dennie & Nick were very professional. Facilities were spotless. Sitting area/TV/coffee/vending were exceptional. Bathrooms were spotless. Excellent all around. Thank you. Facilities were spotless. Sitting area/TV/coffee/vending were exceptional. Bathrooms were spotless. Excellent all around. Thank you. More
by Voo2ch
January 24, 2012
As soon as i walked in the door everyone was friendly. i was helped right away. JJ did a great job showing me the car and everything in it, he also sold me the car for the price i wanted... great all around was helped right away. JJ did a great job showing me the car and everything in it, he also sold me the car for the price i wanted... great all around.... thnx More
by leslie01.brown
January 24, 2012
I would recommend this dealership based on my experience. Due to my own research, it was clear that the price was very good and there was no need to haggle. All other aspects of my visit were straightforwar Due to my own research, it was clear that the price was very good and there was no need to haggle. All other aspects of my visit were straightforward and gimmick free. Everybody was friendly, as one would expect, and there were no issues of any kind. A good experience overall. More
by S14Mar
January 16, 2012
After searching for a truck in the past two weeks, I made calls to several dealers in the nearby Conn. area and parts of R.I., I ran into several dealerships that were helpful but could not deliver the truck calls to several dealers in the nearby Conn. area and parts of R.I., I ran into several dealerships that were helpful but could not deliver the truck I was looking for at the right price. Some did not even return phone calls, I was ready to buy used instead of buying new, only because with used you have to settle for whats out there. When I called your dealership I spoke with Thomas Gates and he was very helpful and honest and was also willing to negotiate a fair price with out having to make sacrifices on the truck quality and options. Very nice guy! I also appreciated the owner introducing himself and all of the people who came up to me because I wore a Patriots Jacket who wanted to talk about the Team! I TOLD THEM IT WAS GOING TO BE A BLOW OUT against DENVER :) The Finance manager was also very nice I believe his name was Nick, walked us through all of the forms and was very quick. Thanks for all of your help! Tony Caputo More
by acaputo
Employees Worked With
Other Employees :
Thomas Gates, Nick, and many of the Gates family
January 12, 2012
I bought a new 2011 truck from them ,I noticed when washing it rust under the wheel well on the frame ,then it led me to look under the truck. it was a completly rust bucket underneath . this rust wa washing it rust under the wheel well on the frame ,then it led me to look under the truck. it was a completly rust bucket underneath . this rust was covered up in my opinon in the wheelwell because i looked there and saw no rust when checking my chrome rims , let them know within 2 days as this rust was all over everything under the truck , I had to do my own work and start a claim with GM under warrenty . now i know why people say if the price seams to good to be true pass on it . I was told by GM I had to bring it back to them to try to repair this rusted truck . I spoke with Jamie the service manger ,the whole time thinking the body shop was doing the repair .he had a mechanic slap this stuff on with a bruch. it should have been sprayed on by the body shop. I went to pick up my truck and it looked like a child had slapped tar all over the frame and underneath of my truck , it had brush marks all down the side of the frame. Now when u look at my 22inch rims everyone says what the he-- is on your frame . Denny the GM was no help at all in this matter and pushed me off on everyone else .So I now have a new truck with 1000 miles on it I prob.could not sell to anyone but a dealer if they would even take it . VERY SHADY DEALER IN MY EYES . If you do buy something there LOOK UNDER THE CAR OR TRUCK . More
by dominic tata
Employees Worked With
Denny The GM , Jamie service manger
January 12, 2012
Best dealer experience I have ever had! Eric and Nick were great! They were friendly and seemed very honest. I loved that I got to see the shop too! were great! They were friendly and seemed very honest. I loved that I got to see the shop too! More
by cbtesta
January 11, 2012
I was met by a salesman who was very friendly and answered all my questions. They had a good selection of vehicles to choose from. They made the entire experience a pleasure. I would highly recommend answered all my questions. They had a good selection of vehicles to choose from. They made the entire experience a pleasure. I would highly recommend this dealer. More
by gmills24
Employees Worked With
Brian Phillips, Brian Philips
January 10, 2012
No problems, very professional and treated my like I was very important. They gave me a complete tour of the facility and introduced me to the service department supervisor, very thorough. very important. They gave me a complete tour of the facility and introduced me to the service department supervisor, very thorough. More
by soonerskam1
