Gates GMC Nissan

Just an overall great experience at Gates! Our salesman, Paul Mazza really went above and beyond to get me the car I wanted. My husband and I went in looking for a used Chevy Cobalt that I saw on the websit Paul Mazza really went above and beyond to get me the car I wanted. My husband and I went in looking for a used Chevy Cobalt that I saw on the website. It sold before we got there, so Paul drove us to their sister dealership, Premier Chevrolet in Booklyn to find another one. They had a 2007 Chevy Cobalt with only 47,000 miles on it and it was exactly what I wanted. He let me drive the car on the way back to Gates, so I got a really good test drive out of it. Since we went in on a Saturday, they couldn't get in touch with the bank to set up our financing, so we had to go back on Monday to finish the paperwork. But Paul said my trade-in was too dangerous to drive because it had bald tires and he didn't feel comfortable sending me home with it, so they hunted down a set of dealer plates to put on the cobalt and let me take it home for the weekend. My husband and I really appreciated Paul's concern for our safety and were so glad we got to take the car for the weekend. Paul made sure I was comfortable with the car before we took it home for good on Monday, and asked if there was anything he could show me how to use. Nick, the finance manager was wonderful to work with too. He really worked hard to make sure that our payments were within a comfortable range for us and he got us great rate! I also have to mention Joe Orgo, who was great to chat with. When we got there, Paul was with another customer, so Joe let us sit at his desk while we were waiting and helped us get started on the paperwork for my trade-in. I had such a great experience overall at Gates. Their customer service is fantastic and I couldn't have asked for a better deal on my new car! More

Paul worked very hard to get me into the new car. As well as the finance team. I appreciate all the work they did. Also the service department for all the with my last car. well as the finance team. I appreciate all the work they did. Also the service department for all the with my last car. More

I had a great time today at Gates! I came in wanting to trade in my Civic for an XTerra and was welcomed with amazing customer service. The time flew by, and I was able to leave, same day, with my new Xter trade in my Civic for an XTerra and was welcomed with amazing customer service. The time flew by, and I was able to leave, same day, with my new Xterra. Thank you to Jeremy and the entire Gates crew for a great experience! I would absolutely recommend this dealership to anyone who is looking for outstanding customer service!! More

Great expierience. Would not hesitate to reccomend Gates to anyone. very proffesional, informative and honest. things that are hard to find at a lot of other dealerships. Great job Gates! to anyone. very proffesional, informative and honest. things that are hard to find at a lot of other dealerships. Great job Gates! More

I've been buying cars for 43 years and this is one of the best dealerships I've worked with. When you work with a good place you tell SOME people, but when you work with a bad place you tell ALL the people. best dealerships I've worked with. When you work with a good place you tell SOME people, but when you work with a bad place you tell ALL the people. More

Polite, clean and right to the point. My young salesman was A-1!!!!! I would rec. this dealer and salesman to any and all. Thanks again.... was A-1!!!!! I would rec. this dealer and salesman to any and all. Thanks again.... More

I went to Gates because of a special they were running on a new truck I had been looking at. They had also been recommended by a friend. Joe met my wife and I as we wandered through the lot and spent a good a new truck I had been looking at. They had also been recommended by a friend. Joe met my wife and I as we wandered through the lot and spent a good amount of time with us. He then led us to Eric Gates, who answered all our questions and was a pleasure to deal with. Every person we met was pleasant and we felt very at ease. Our needs were met at every level and we easily completed the purchase while trading in two vehicles. I'm certain the delivery experience will be just as enjoyable. More

Music was too loud and the wait to meet with finance department was too long. Ralph was extremely helpful and went out of his way to help us purchase our new truck.Paul helped out when Ralph was with an department was too long. Ralph was extremely helpful and went out of his way to help us purchase our new truck.Paul helped out when Ralph was with another customer. More

From the service that I received I would buy another car from this dealership. Everyone was very helpful and I just wish that my insurance co. was a little faster with the paper work. from this dealership. Everyone was very helpful and I just wish that my insurance co. was a little faster with the paper work. More

As I have said before, your dealership has been outstanding in every way. Ralph Clenemts, whom is my sales person, is very good at what he does. The service department is excellent and does what is outstanding in every way. Ralph Clenemts, whom is my sales person, is very good at what he does. The service department is excellent and does what is needed and what I ask them to do. More