Back

Gates GMC Nissan - Service Center

North Windham, CT

4.9
98 Reviews

98 Reviews of Gates GMC Nissan - Service Center

Sort by
June 07, 2016

repeat customers working with Jim Horan was a delight, it became more than buyer/seller relationship. extremely nice, warm young man and made the whole experience a p More

by joan and Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeana Zajaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Handfield, Jim Horan
June 03, 2016

Not Honest Brought my car in for a recall. They kept it a week and gave me no rental car for that time. When I picked up my car the ABS light was on I asked why More

by Annette Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeana Zajaczkowski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of mechanic name. Never spike with him or a Manager
February 15, 2016

Very satisfying This is my second vehicle purchased from Gates. The dealership is very well run. The staff is the best I have come across. To sum it up the vehicle I More

by Fronty16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Messier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Handfield
August 31, 2015

Had service and body work performed on my GMC truck. Great service department. Not only did they fix my truck on time as promised, when I picked it up it was meticulously detailed inside and out. More

by jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark, Service advisor
August 27, 2015

Car service I've been going to Gates for years and am always pleased with the service. The staff is always courteous and friendly. The facility is always nice and More

by Gardener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Philips
August 27, 2015

Excellent Service! I had my car detailed there recently and everything looks perfect! Care was definitely taken to keep the stickers the family has put in the car in tac More

by sdunnack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Philips
August 12, 2015

Oil change Gates has been wonderful to deal with from the first phone call, to the purchase of our car, and now for the vehicle's upkeep. Very pleased! More

by beckynyfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Miner, Brian Philips
Aug 12, 2015 -

beckynyfan responded

Invoice C57315

August 10, 2015

Last minute fix I'm very happy with the service I've gotten from Gates and all their employees. Came in last minute for a tire repair and the guys at Gates were very More

by Rogue18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miner
August 07, 2015

Installation I have been coming to Gates for approximately 12 years for service on my vehicles. They have been the greatest service department from the start. Th More

by 2013Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miner
August 06, 2015

Amazingly good visit! Invoice C57215 This was the second time that I brought my new Rogue into Gates Nissan for routine service and I did not expect their service department to top the ex More

by CezardeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Shabaz. Jennie, and especially Douglas Brown, Jimmy Yilmaz
...
9