Back

Gates Honda

Richmond, KY

4.9
299 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
Contact Dealership

1180 Dr Robert R Martin Bypass

Richmond, KY

40475

Directions

By Type

Showing 299 reviews

April 02, 2019

Excellent!!! Best experience I've ever had purchasing a car Kimberly is so friendly, personable and easy to work with. I have never had a better experience purchasing a vehicle. Everyone has been helpful and More

by sgjensen50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Gates Honda responded

Thank you so much for sharing your experience with us! Kimberly does an amazing job with her guests, so pleased to hear your purchase experience was enjoyable! Thank you from our Gates Honda family!

April 01, 2019

Personable Staff, Comfortable Environment I recently bought a 2012 Hyundai Veloster less than a year ago and had some difficulties with it less than a month after purchase. Gates Honda paid fo More

by EmyLambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

Thank you and were so happy to hear the issues you described were handled to your satisfaction! Always our pleasure, please don't hesitate to let us know if you need anything.

April 01, 2019

simply awesome I had a great experience with travis stein at gates honda, i drove many vehicles before deciding on a crv. he was very patient and knowledgeable. More

by CRV lover
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

Thank you for your kind feedback regarding Travis! We're so pleased to hear you had a great experience and were able to find the perfect vehicle! Thank you from all of us at Gates Honda!

April 01, 2019

Purchased vehicle It was great. No hassle. Matt and labce were very helpful. They did not rush us and were not pushy. They were very helpful and when we found a vehicle More

by Timmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
Apr 01, 2019 -

Gates Honda responded

Congrats on your vehicle purchase! Thank you for taking time to share your experience with Matthew. No hassle and easy experience for our guests is our goal! Thank you from all of us at Gates Honda!

April 01, 2019

Awesome sales finance n service staff Matt was my salesman and has gone above and beyond from the time I walked on the lot to help me. Service and finance staff are always there to answer More

by Tammyk883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Frankenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
Apr 01, 2019 -

Gates Honda responded

Your recommendation and kind words about Matt is what we strive for every day! We so appreciate your 5-star rating and look forward to serving you and your friends and families needs for years to come. Thank you from all of us at Gates Honda!

April 01, 2019

GREAT EXPERIENCE Travis STINE was a phenomenal help. Best car guy I have ever dealt with. Answered all my questions thoroughly. Help explain to me how everything wor More

by Jeff hutson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

Thank you Jeff for your awesome feedback with Travis! Providing 5-star service and experience to all of our guests is our number one priority. Not just a slogan, but it's what we strive to do every day. Thank you so much for allowing our Gates Honda family to serve you!

March 31, 2019

Love my truck! Travis worked with me over the course of a week and found me the truck that worked for me and my budget! I couldn’t be happier, definitely will go to More

by Truckpower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

That's awesome to hear! Thank you so much for trusting Travis and Gates Honda. Your feedback and review means the world to us! Congratulations and thank you!

March 31, 2019

Very good experience Matt was helpful and responsive. We are very happy with our purchase. We will certainly consider dealing with the Gates dealerships in the future and More

by Stella
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Slusher
Apr 01, 2019 -

Gates Honda responded

Thank you and congratulations on your purchase! We understand you have many choices for your automotive needs so we are very grateful you allowed Matt and the Gates family to serve you!

March 31, 2019

Travis is Great! Travis is very patient and very helpful! He is ver knowledgeable, and has helped every step of the way. I will recommend him in the future. More

by Timothy925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

Thank you for your kind words and recommendation! Please let us know if you need assistance in the future, would be our pleasure to serve you in the future!

March 31, 2019

Excellent service! Travis Stine is someone i have recommended my friends do business with in the future. He worked with me on and off for months before finding me the pe More

by Aluk0499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kellogg
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Frankenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Stine
Apr 01, 2019 -

Gates Honda responded

That's always our goal! So great to hear Travis was able to provide you a memorable and enjoyable purchase experience. Thank you on behalf of the entire Gates Honda team! We're so grateful for your business!

...
14
...