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Gates Honda

Richmond, KY

4.9
295 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
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1180 Dr Robert R Martin Bypass

Richmond, KY

40475

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Showing 295 reviews

March 29, 2019

Travis Stein Travis does an amazing job of promoting Gates Dealership. He finds the right car for each individuals needs. He’s honest, fair and works hard to fina More

by Gates Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

Thank you! Purchasing a vehicle is a very personal decision and we are so glad to hear Travis was able to find the right vehicle for your needs!

March 29, 2019

Love my sport Civic.. Patrick, Alan and Brian were wonderful from the test drive to the final paperwork, no pressure! They followed up to ensure all questions were answere More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

Congratulations on your purchase and kind words about your purchase experience! Please don't hesitate to reach out to us if you need anything!

March 28, 2019

Love my CRV Patrick made my car purchase as smooth as silk. It was the most comfortable environment, met with all people that would deal with my new CRV down the More

by Judy emery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

That is always our goal an we're so happy to hear Patrick delivered that experience for you! Welcome to the Gates Honda family! Let us know if you need anything! Congratulations on your Honda CR-V!

March 28, 2019

Love my CRV! Super excited about my new CRV! It's been a fantastic change and will accommodate my lifestyle well. Travis was a great salesman and helped me find ex More

by CRV happiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Woohoo! Congratulations on your new Honda CR-V and giving Travis and the Gates Honda family to serve you!

March 28, 2019

Great customer service I received great service from Patrick Ellis the salesman who sold me my van. He was helpful before I got to the dealership the first day and is still More

by reegay8389
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

Congratulations on your recent van purchase from Patrick! Your feedback and kind words are so appreciated! Thank you for your business!

March 28, 2019

Travis was knowledgeable and friendly. He seemed to honestly care about us and our needs instead of just trying to sell us a car. Great work More

by B.a.
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Thank you very much! Always our pleasure!

March 28, 2019

Easy P Z Travis really made the purchase process easy for me! I was dreading going to the car dealership, but I immediately realized Travis was different that More

by Hummingbirdhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Congratulations on your new Honda! Thank you for allowing Travis and Gates Honda to earn your business!

March 27, 2019

Amazing customer service The reason I’m giving a 5 star rating Travis is because he was very welcoming and also knowledgeable about the vehicle I was interested in. He has eve More

by Justin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Thank you very much for sharing your kind words and your 5-star review of Travis and Gates Honda! Of course, if you need anything, let Travis or anyone of us at Gates Honda if you need anything!

March 27, 2019

Excellent Customer Service I recently bought a car from the Gates dealership and received beyond excellent customer service from Matt Slusher. I highly recommend going to Gates More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you very much and we're pleased to hear Matt was able to offer you an excellent customer service experience! Your recommendation and 5-star rating means the world to all of us at Gates Honda. Thank you so much!

March 26, 2019

AMAZING SALE EXPERIENCE! Travis was so GREAT to work with! Will definitely recommend him to all my friends! Couldn’t ask for a better sales experienece! Thanks again! More

by Jrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

That's so great to hear and thank you for allowing Travis and the family at Gates Honda to serve you! Congratulations on your purchase!

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