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Gates Honda

Richmond, KY

4.9
299 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
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1180 Dr Robert R Martin Bypass

Richmond, KY

40475

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Showing 299 reviews

March 30, 2019

Super awesome place 2nd car bought here from Matt S.. great deals and amazing customer service. I would recommend them to all friends and family. Super Great experience More

by Dug87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you for taking time to share your purchase experience with Matt! Your recommendation and continued business are so appreciated!

March 30, 2019

Travis Stein is the BEST!! Travis is awesome! He really cares about his customers and helps them in every way he can. Best experience I have ever had at A car dealership! He is More

by RobG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Congratulations on your new vehicle purchase! We're so happy to learn you had a great purchase experience! Thank you so much for your business!

March 30, 2019

First time Honda owner Fantastic salesman and no pressure call back the very next day asking how me and wife enjoyed I new Honda great vehicle and very satisfied Thanks Gate More

by Turner baller 1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
Apr 01, 2019 -

Gates Honda responded

Congratulations on your first Honda purchase! Welcome to Honda and welcome to the Gates Honda family! If you ever need anything from us, don't hesitate to let us know. We are here, just like family. Thank you again and enjoy! Save travels!

March 29, 2019

More than I expected Travis is a very nice person and he is willing to help me out to find a perfect car for me. If I have to buy another car again, I definitely choose T More

by Rose Car buying experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

High five! Thank you very much for offering your 5-star review of Travis and your experience at Gates Honda. We are so appreciative of your kind words and recommendation to friends and family. That means the world to us! Thank you so much!

March 29, 2019

Travis Stein Travis does an amazing job of promoting Gates Dealership. He finds the right car for each individuals needs. He’s honest, fair and works hard to fina More

by Gates Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
Apr 01, 2019 -

Gates Honda responded

Thank you! Purchasing a vehicle is a very personal decision and we are so glad to hear Travis was able to find the right vehicle for your needs!

March 29, 2019

Love my sport Civic.. Patrick, Alan and Brian were wonderful from the test drive to the final paperwork, no pressure! They followed up to ensure all questions were answere More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

Congratulations on your purchase and kind words about your purchase experience! Please don't hesitate to reach out to us if you need anything!

March 28, 2019

Great customer service I received great service from Patrick Ellis the salesman who sold me my van. He was helpful before I got to the dealership the first day and is still More

by reegay8389
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

Congratulations on your recent van purchase from Patrick! Your feedback and kind words are so appreciated! Thank you for your business!

March 28, 2019

Love my CRV Patrick made my car purchase as smooth as silk. It was the most comfortable environment, met with all people that would deal with my new CRV down the More

by Judy emery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

That is always our goal an we're so happy to hear Patrick delivered that experience for you! Welcome to the Gates Honda family! Let us know if you need anything! Congratulations on your Honda CR-V!

March 28, 2019

Travis was knowledgeable and friendly. He seemed to honestly care about us and our needs instead of just trying to sell us a car. Great work More

by B.a.
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Thank you very much! Always our pleasure!

March 28, 2019

Love my CRV! Super excited about my new CRV! It's been a fantastic change and will accommodate my lifestyle well. Travis was a great salesman and helped me find ex More

by CRV happiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Woohoo! Congratulations on your new Honda CR-V and giving Travis and the Gates Honda family to serve you!

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